Dunkin'

3.8
283 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Niles, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7525 N Harlem Ave, Niles, IL
60714, United States

Hours

Reviews

3.8
283 reviews
5 stars
138
4 stars
65
3 stars
20
2 stars
11
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Several customers reported issues with food quality, including cold and unsatisfactory items.

Cleanliness

Some reviews praised the cleanliness of the location, while others raised concerns about unsanitary practices.

Staff Friendliness

A number of customers appreciated friendly and accommodating staff, particularly during late-night shifts.
  • ID
    Ismail Djareche
    Oct 4, 2025
    1.0
    What a terrible service, I just asked the cashier to repeat what she said , and she yelled at me and all her coworkers started laughing. Bad service, very bad service, I would never go to this location at this time. The cashier's mouth was full of chewing tobacco. Bad service
  • KC
    kayla claybron
    Sep 13, 2025
    1.0
    was immediately put off when my girls and i were given attitude when trying to place three seperate orders at the drive thru. we keep it extremely cute and respectful when it comes to interacting with customer service workers so just know nothing we did prompted the woman on the speaker to act like that. we simply ordered 3 drinks and 3 food items with no one in front of us… had to wait 20 minutes… okay. i attempted to use 900 reward points for a free drink to which the man at the window stated that my drink was not eligible, which was simply not true babe. 900 points gone. pissed me clean off. i don’t play about my points. on top of that, i ordered 2 ordered of snackin bacon. 8 pieces come in one order. so riddle me this: why did i get 4 LUKEWARM pieces per order? and the man at the window didn’t even give us a warm exit. handed us our order and closed the window in our face. safe to say my baddies and i will not be returning to this dunkin location… i recommend that you all do the same unless you wanna be faced with bottom of the barrel customer service and an unsatisfactory order. love y’all, have a blessed day! 😽
  • MA
    Mel Ax
    Sep 8, 2025
    1.0
    got there, no line mind you.. we did 3 separate orders and miss gurl wanna catch an attitude from the jump.. like? your job is customer service and hospitality? anyways took forever to order, miss gurl kept saying “one moment” dang how many moments you need? anyways finally finished taking our order just to wait 20 minutes at the window for 3 drinks and 3 food items (p.s. none of it was good) drinks? MID. food? COLD not even microwaved just defrosted. lame aaaah dunkin
  • AS
    AJ Shorsey
    Jul 23, 2025
    5.0
    Clean bathroom

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Niles, IL?

Dunkin' in Niles, IL is open from 4:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Fridays and Saturdays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.