Chipotle Mexican Grill

3.9
787 reviews
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Business Details

8488 W Golf Rd, Niles, IL
60714, United States
(847) 324-5086
https://locations.chipotle.com/il/niles/8488-w-golf-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1369
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About

Mexican Restaurant
Chipotle Golf Mill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
8488 W Golf Rd, Niles, IL
60714, United States

Hours

Reviews

3.9
787 reviews
5 stars
390
4 stars
169
3 stars
79
2 stars
30
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and unwelcoming.

Portion Sizes

Many customers expressed dissatisfaction with the portion sizes, stating they were consistently small and not worth the price paid.

Food Quality

Several reviews mentioned issues with food quality, including complaints about freshness, contamination, and food safety concerns.

Cleanliness

Multiple customers reported unsanitary conditions in the restaurant, including dirty dining areas and unclean food preparation practices.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service at this location, noting positive experiences with specific staff members.
  • SK
    Sama Khudhur
    Dec 14, 2025
    1.0
    I was eating a burrito today and I bit into something hard. When I looked I saw it was a piece of chicken bone.
  • TB
    Temu Boi
    Dec 13, 2025
    1.0
    Cheap employees give no respect toward customers and are very skimpy on portions.
  • CB
    Courtney Bayron
    Dec 10, 2025
    5.0
    I placed a pick up order for my daughter for her birthday since Chipotle is her favorite. The team wrote little notes on her items and gave her extra chips. She was thrilled. Thank you for taking the time to make her feel special!
  • GB
    Gilberto Barragán
    Dec 9, 2025
    1.0
    Me muero del dolor en el estómago después de haber comido aquí. Es la última vez que como algo de este lugar
  • NN
    Nekolle
    Nov 21, 2025
    1.0
    This location tastes really good, it’s a shame employees are so miserable! We came in yesterday evening and the kid at the start of the counter had daggers for eyes. He looked so mean and unpleasant and you could forget about a hi bye thank you from him! Just seething angrily at everyone who walks in. How does management not read this review or see for themselves the employees behavior?!
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Golf Mill offer?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill at 8488 W Golf Rd, Niles, IL?

Chipotle Mexican Grill at Golf Mill is open daily from 10:45 AM to 11:00 PM.