Chipotle Mexican Grill

3.9
780 reviews
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Business Details

8488 W Golf Rd, Niles, IL
60714, United States
(847) 324-5086
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Golf Mill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
8488 W Golf Rd, Niles, IL
60714, United States

Hours

Reviews

3.9
780 reviews
5 stars
387
4 stars
169
3 stars
79
2 stars
30
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.

Food Quality

Several reviews mentioned issues with food freshness, portion sizes, and contamination, particularly for vegetarian options.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, indicating that experiences can vary significantly.

Management Issues

There were complaints about management's lack of responsiveness to customer concerns and poor staff training.
  • NN
    Nekolle
    3 days ago
    1.0
    This location tastes really good, it’s a shame employees are so miserable! We came in yesterday evening and the kid at the start of the counter had daggers for eyes. He looked so mean and unpleasant and you could forget about a hi bye thank you from him! Just seething angrily at everyone who walks in. How does management not read this review or see for themselves the employees behavior?!
  • KM
    Kamyar Moltaji
    Nov 17, 2025
    4.0
    I applaud this chipotle; compared to morton grove this place is great, the staff are extremely courteous and helpful and give good service. this location is also well maintained and clean. I will for sure keep going this location.
  • FJ
    Fiby John
    Nov 2, 2025
    4.0
    Good service, low volume of food quantity
  • MS
    Mark S
    Oct 30, 2025
    2.0
    The steak (extra $2) reminded me of the one time a friend dared me to eat dog food. Yet the dog food was more tender.
  • AR
    Abhishek Rathod
    Oct 21, 2025
    1.0
    Trash!! All of the workers are mean and have an attitude and refuse to put in any effort. They dont replenish any food, they just look at the empty bins, then stare back at you like they cant bring any more food. The store was super dirty and didnt have any sauces out. They also tried charging me extra for meat when I got a veggie bowl, becareful the line manager does that on purpose!
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Golf Mill offer?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill at 8488 W Golf Rd, Niles, IL?

Chipotle Mexican Grill at Golf Mill is open daily from 10:45 AM to 11:00 PM.