Arby's

Reviews

• AS

  Adam Silverman

  2 days ago
  5.0
  It’s all about Kathy… I seen Arby’s open and close down . But to have sure an amazing employee named Kathy at Niles location in a busy fast paced area is a blessing to your customers . Kathy becomes your family . Cares about your order , up sale, and makes great conversation. You forget about traffic , you forget about stress, you only think of this wonderful meal . I hope Kathy is noticed by the management . She will help this location stay alive . I also door dash many areas and want Arby’s but most are gone now . I seen rolling meadows close and Schaumburg. Keep Nile’s alive … keep kathy. She cares . She found out that I visit for a special meal for myself . My mom in hospital a few days . She showed care . Thank you so much Kathy .
• JZ

  John Zielinski

  Mar 1, 2026
  3.0
  I really enjoy arbys food. I took stars away because the Indian boy who takes orders is terrible. He is ALWAYS getting orders wrong. I would understand if he was brand new, but he’s been there a while now. When he makes mistakes it takes longer and by that time my food is no longer hot.
• JK

  John Kong

  Feb 28, 2026
  5.0
  Just visited this location Feb 28 and tried the Fish Sandwich monthly special. The food was very good, came out hot and quick. The staff was very friendly and efficient. The restaurant and restroom was clean. I will definitely visit this location again.
• JP

  Jung Pak

  Feb 25, 2026
  4.0
  Is Arby's! Not fin dining! I had taste for roast beef with oily shine on the meat. Mmmmm
• KM

  Kevin Monroe

  Feb 10, 2026
  1.0
  Ordered $50+ of food to be delivered. The shake machine was down and they wouldn't give a refund. Doordash wouldn't give a refund. Upon calling 3x I was hung up on 3x. Never going here again. Also telling everyone to skip this location. Worst customer service I've ever had.