Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Niles, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
I order on the app at 10:30 for a small coffee 1 sugar and 1 cream simple as that. When I was in the drive thru I told the person on the intercom that I had a pick-up order and my name. Salma said come to the second window, confirming my order. The person who was working at the second window said that I don't have any order place, so I was like maybe the app has a glitch, can I just place my order. ( mind you I order same thing for years) the person working at the window had the most zero customer service ability. Told me, I have to circle back in line on the drive thru to be given service. I was like what? She said we are so busy and the line was so long. I did not cut anyone. I know I was in line too.
So I circle back in line on the drive thru and order on mobile app ( it went thru this time) I said to the lady on the intercom my order and my name.I told the person serving on the second window that when I came the first time, they should have inform me at the intercom that I don't have an order so I can place it right there and then. Instead of finding out at the second window that I don't have an order and asked to circle back! The person in the counter said, oh there is only 3 of us and we are so busy and we usually check orders before letting them proceed to the second window but today we did not because we are short of staff. Did not apologized, does not even sound like it at all. So rude, seems over worked and inconsiderate. Could have been an easy fix.
HH
Hailey
Apr 1, 2026
1.0
Came this morning and these ladies are already yelling, impatient and rushing to take orders....last time I give money to this establishment!
JN
Jenkins NQ
Mar 31, 2026
2.0
I have never been more rushed ordering something than in this location. It’s a drive-through, not a rush through order.
JO
Jan Orlando
Mar 23, 2026
5.0
Always order my coffee ahead on the app & it's waiting for me when I arrive. Staff is friendly
What are the operating hours of Dunkin' in Niles, IL?
Dunkin' in Niles, IL is open 24 hours every day, but delivery service is available from 5:00 AM to 2:00 PM on most days, with later starts on Fridays and Saturdays.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch to satisfy your cravings throughout the day.
Does Dunkin' offer delivery and pickup options?
Yes, Dunkin' offers both curbside pickup and delivery services for your convenience.
What are some of the specialty items available at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, ensuring a variety of choices for your enjoyment.
How can I order ahead from Dunkin'?
You can order ahead using the Dunkin' mobile app available on Apple and Android or through their online order link for a fast grab-and-go experience.
What is the price range of Dunkin' in Niles, IL?
Dunkin' is categorized as a one-dollar sign price range, making it an affordable option for coffee and snacks.
Where is Dunkin' located in Niles, IL?
Dunkin' is located at 8584 W Dempster St, Niles, IL 60714, USA.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location offers a drive-thru for quick and convenient service.
What nearby places can I visit before or after stopping by Dunkin'?
Nearby places include Bakers Square, an American restaurant; Baskin-Robbins for ice cream and bakery treats; and Rosin Eyecare if you need optometrist services.
How can the nearby gas stations help when visiting this Dunkin' location?
Nearby gas stations like bp America, Exxon & Mobil Stations, and Citgo Greenwood & Dempster can be convenient for refueling your vehicle before or after your Dunkin' visit.
Are there financial services near Dunkin' in Niles, IL?
Yes, U.S. Bank and several ATM locations are nearby, allowing you easy access to banking services when visiting Dunkin'.
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