Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Manager refused to honor a deal through the app, said it was for points only even though it clearly said it was for a free item. When I attempted to explain it to her she just walked away. Wonder why the Wendy’s around here keep closing their doors 🤷🏼
RB
Ricardo Buenaventura
Apr 15, 2026
4.0
Wendy's used to be a lot better. Most of the problem are the employees. They have no patience, rude, attitude and lazy. Bathrooms is dirty and smells. Tables are not being properly clean including the dining area. The parking outside is not being swept.
PLEASE do NOT hire LAZY people with an ATTITUDE...
PT
Paige Turner
Apr 4, 2026
1.0
All of the Wendys workers only spoke Spanish and assumed I didnt speak Spanish. When I approached them about where my Doordash order was in English the manager said in Spanish to the other workers that the new girl gave the driver the wrong order and that she didnt check the name on the bag. Then once I started to speak Spanish, they all back tracked and said that someone had stolen it. The manager was shocked that I spoke Spanish then and said I had to take it up with Doordash because it wasnt their problem even thought they gave my food away. Didnt even say sorry or ask to if i wanted to order new food. Terrible, will not be going back ever.
LB
lex b
Mar 15, 2026
1.0
sat at the speaker for 5 min, ordered 3 biggie bags (12 nuggets, 3 burgers and 3 fries) and then got asked to pull forward. they proceeded to serve 3 more cars who arrived and ordered AFTER us and STILL didn’t have our food ready when we walked inside and asked why it was taking so long for 3 meals.
PT
Priscilla T
Mar 13, 2026
5.0
Fast food is fast food. Things will be wrong, mistakes will be made, language barrier sometimes happens, food will be just ok. But honestly shout out to the owner who makes this place so cute all year long. I think me more than my toddler gets so excited to see the decor change each season. Love your heart in making the mediocre feel so memorable and sweet. It’s the little things in life. Yes, your staff gave us ranch instead of Caesar dressing but you know the team is really polite and fix things quickly… and I just love that Christmas tree so much dressed up for Easter and other holidays. And my toddler gets to run around happily and greet Ryan the skeleton all year long. Iykyk.
Yes, the New Lenox Wendy's is open and committed to serving quality food daily through dine-in, drive-thru, and delivery.
What are the opening hours for the drive-through at New Lenox Wendy's?
The drive-through is open daily from 7:00 AM to midnight.
Does New Lenox Wendy's serve breakfast?
Yes, breakfast is served at this location. You can order breakfast combos, sandwiches, coffee, and sides via their website or app.
Can I order delivery from New Lenox Wendy's?
Delivery is available where offered. Check the Wendy's app or order.wendys.com by entering your delivery address to confirm availability.
What payment options are accepted at New Lenox Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact New Lenox Wendy's with feedback or questions?
You can call (815) 462-8975, use the Live Chat on their Contact page, or fill out the Wendy's Customer Satisfaction Survey with your receipt details.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen info can be found on the Wendy's menu website, mobile app, and in-restaurant posters with staff available to assist.
Are there any other fast food restaurants near New Lenox Wendy's?
Yes, nearby fast food options include another Wendy's and Five Guys, which provide convenient alternatives for meals.
What automotive services are available near New Lenox Wendy's?
Nearby automotive services include NTB - National Tire & Battery and Mavis Tires & Brakes, useful for customers needing vehicle maintenance before or after their visit.
Which nearby locations could I visit before or after dining at New Lenox Wendy's?
You can visit Lou Malnati's Pizzeria for Italian cuisine or stop by LA Fitness for a workout close to the restaurant.
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