Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop New Lenox E Lincoln Hwy. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
4.1
231 reviews
5 stars
169
4 stars
9
3 stars
6
2 stars
6
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and accommodating staff, highlighting specific employees for their outstanding service.
Food Quality
While some reviews noted great tasting food, others reported issues with food quality, including undercooked items and incorrect orders.
Cleanliness
Several customers mentioned cleanliness issues, particularly with the atmosphere and food preparation areas.
Order Accuracy
There were multiple complaints about incorrect orders and delays in service, leading to customer frustration.
Overall Experience
The overall experience varied significantly, with some customers expressing satisfaction and loyalty, while others vowed not to return due to poor service.
- JCJalisa Collier2 days ago5.0I never have a problem with them ❤️Pick up or delivery
- AGAnn GrossJan 4, 20265.0The employees were friendly and accommodating
- JSJlane scootsDec 18, 20255.0i was being very complicated trying to get multiple different flavors they went above and beyond and hooked it up. would recommend
- CCCalenthiaDec 6, 20255.0Oh my goodness! My husband decided on Wingstop for dinner, and I wasn’t excited at first because my past experiences at other locations weren’t great. But tonight was completely different — the wings were hot, cooked perfectly, and tasted amazing! This just became my new favorite location. We’ll definitely be coming back more often. Thank you for getting it right!
- CAColin AbbottDec 2, 20251.0Accidentally placed an order in New Lenox while being in Kansas. This was 100 percent my fault. However, I instantly noticed the mistake and called right away to let them know to cancel it and refund me. They did not pick up the phone for 10 minutes. They finally answered the phone and then after some bickering back and forth agreed to refund me. It has been four days and I still have received no refund. As a broke college student this was not cool and I will not be going back.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop New Lenox E Lincoln Hwy?
Wingstop New Lenox E Lincoln Hwy is open daily from 10:00 AM to 12:00 AM.
Does Wingstop New Lenox E Lincoln Hwy offer delivery services?
Yes, Wingstop New Lenox E Lincoln Hwy offers delivery, including same-day and no-contact delivery options.
Can I pick up my order directly at Wingstop New Lenox E Lincoln Hwy?
Yes, in-store pickup is available daily from 10:00 AM to 12:00 AM.
Is there a drive-through service available at Wingstop New Lenox E Lincoln Hwy?
No, this Wingstop location does not have a drive-through service.
What payment methods are accepted at Wingstop New Lenox E Lincoln Hwy?
They accept American Express, Discover, MasterCard, and Visa.
Where can I view the Wingstop New Lenox E Lincoln Hwy menu online?
You can view the menu at https://www.wingstop.com/location/wingstop-2208-new-lenox-il-60451/menu.
Are there any cafes nearby where I can enjoy a drink after eating at Wingstop?
Yes, Milk Boba Cafe and Tropical Smoothie Cafe are nearby options for beverages after your meal.
What nearby establishments can I visit for personal care after dining at Wingstop?
Charles Morris Salon and CosmoProf are close by for hair and beauty needs.
Are there any nearby parks or recreational spots near Wingstop?
Yes, Schoolhouse Manor Park and BEAST Training Academy are nearby places to enjoy outdoor activities or fitness.
Is there a dental clinic close to Wingstop New Lenox E Lincoln Hwy?
Lincolnway Dental Associates and Associated Orthodontists are nearby dental clinics available for services.