Brand Certified
Taco Bell
2.8(994 reviews)
Certified by Taco Bell • Mar 01, 2026
Business Details
420 W Maple St., New Lenox, IL
60451, United States
Certified by Taco Bell • Mar 01, 2026
(815) 462-0464
Certified by Taco Bell • Mar 01, 2026
https://locations.tacobell.com/il/new-lenox/420-w-maple-st-.html
Certified by Taco Bell • Mar 01, 2026
About
Certified by Taco Bell • Mar 01, 2026
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 420 W Maple St. in New Lenox. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Taco Bell • Mar 01, 2026
Hours
Certified by Taco Bell • Mar 01, 2026
Reviews
2.8
994 reviews
5 stars
267
4 stars
136
3 stars
122
2 stars
86
1 star
383
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.
Cleanliness
Numerous customers expressed concerns about the cleanliness of the restaurant, citing dirty dining areas and restrooms.
Staff Attitude
Feedback indicated a lack of professionalism and friendliness among staff, with several customers noting rude behavior and poor customer service.
Food Quality
Several reviews mentioned declining food quality, including stale items and poorly prepared meals.
- NDNicholas DawFeb 22, 20262.0Did they get rid of the 3 ounce scoop for bean burritos? Did they stop teaching the 3 finger punch technique for lettuce on tacos? It's like they don't do secret shoppers anymore too keep portions honest. It's just charge more supply less screw the customer make profit. Very sad.
- MAMs. AFeb 8, 20265.0Cheesy Gordita crunches here are 🔥 travel out of my way to visit this location. I do wish when I say “3” sauces, they wouldn’t throw in upwards of 15 - our poor 🌎
- MKMatthew KaptenaFeb 8, 20261.0No communication at all from the late night staff. If you're lucky enough to get an employee's attention, they'll just tell you your order is coming up, only to tell you 30 minutes later that they already gave it to someone else. And this isn't a one time thing. It happens ALL THE TIME at night. These people put absolutely ZERO effort or care into their job. Like seriously it's not that hard to communicate with people.
- SRSean RFeb 7, 20261.0The dining room is never open. This has been the last few times. The last time I was inside it was not good. I have delt with cook will and dupage health and this place would be in a lot of trouble maybe even shut down. Shut this store down clean house including DM
- LOLizbeth OrozcoJan 28, 20261.0The past two times I have gone they gave me stale chalupas. I always used to get their beef chalupas but now I see the quality is declining. I will not give them a third chance. I started making them at home instead and they are way better.
Frequently Asked Questions About Taco Bell
What are the operating hours for the Taco Bell at 420 W Maple St., New Lenox?
Taco Bell at 420 W Maple St. is open from 9:00 AM to 3:00 AM Sunday through Thursday, and from 9:00 AM to 4:00 AM on Friday and Saturday.
Does this Taco Bell location offer drive-through service?
Yes, the Taco Bell at 420 W Maple St. offers drive-through service during all its operating hours.
Can I place an online order for pickup or delivery at this Taco Bell?
Yes, you can order ahead online or via the mobile app for pickup at the restaurant or get your order delivered.
What types of payment are accepted at this Taco Bell location?
This Taco Bell accepts American Express, cash, Discover, MasterCard, and Visa as payment options.
What are some of the featured menu items at this Taco Bell?
You can enjoy classic tacos and burritos, as well as popular items like the Crunchwrap Supreme and Cheesy Gordita Crunch.
Does this Taco Bell serve breakfast and vegetarian options?
Yes, this Taco Bell serves breakfast and offers vegetarian-friendly menu items.
Is there seating available at this Taco Bell?
Yes, seating is available, and the location welcomes families and children for dine-in service.
Which nearby banks can I visit if I need to handle financial matters before dining?
Nearby banks include Chase Bank, BMO Harris Bank, and Old Plank Trail Community Bank, all within close proximity to the Taco Bell location.
Are there any nearby family-friendly attractions to visit near this Taco Bell?
Yes, the KidsWork Children's Museum is nearby and offers a great family-friendly activity to enjoy before or after your meal.
What other fast food options are close to this Taco Bell if I'm looking for variety?
McDonald's is another fast food restaurant nearby, providing additional options for dining in the area around 420 W Maple St.
Brand Certified Facts from Taco Bell
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