Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 420 W Maple St. in New Lenox. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to significant customer dissatisfaction.
Staff Attitude
While some customers praised individual staff members for their friendliness, numerous reviews criticized the overall attitude and professionalism of the employees, citing rudeness and lack of care.
Cleanliness
Several customers noted that the restaurant was dirty and poorly maintained, raising concerns about hygiene and overall dining experience.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues such as cold, poorly assembled, or stale food.
JK
Jessica Kelly
1 day ago
1.0
Slowest driv thru ever and terrible service.
MS
Mia Sofija
1 day ago
1.0
We have been waiting for our grilled cheese burrito for 30 minutes are they sleeping back there, 6-7 workers back there like…
DP
Denise Pratl
Nov 15, 2025
1.0
terrible, ordered a 3.19 dollar taco and it should of been a 29 cent taco. Taco Bell corporate sucks. Now because of the economy it is charge more and give less.
SM
Sandra McKay
Nov 7, 2025
1.0
Every time I order a cheesey gordita crunch from this location its hard and dry like its stale and I end up throwing the food out. Waste of money. I downloaded the app and did an online order for pickup last time and they left out a drink after my husband asked for it, they told him there were only 4 drinks even though the receipt and their utem liat clearly listed 5. Taco Bells solution is to send a $3 off tour next purchase that I wasn't even able to use on my next purchase. I drove 20 minutes to the next closest location where they couldn't explain to me how to use the code that wouldn't load when I tried to use it. Will not be returning to ANY Taco Bell location, especially not this one.
HK
Hu Ks
Nov 3, 2025
1.0
Splay this isn’t even abt the place but I asked my parents for a plane cheese CASADA and I reiterated it more THAN 10!!! Times bc I hate the sauce that come on it and I made it clear to both of them why and what to get that’s all I ask for no drink nothing so when they come I’m in the shower waiting for a cheesy good Gooey PLANE Casada and I get out get dressed and sit and talk to my mom before I get up to go and eat I ask my mom if she was postive that the supposed “PLANE CHEESE CASADA” was PLANE and she reassured me that it was so I go to heat up my “PLANE CHEESE CASADA” and I go to sit and get comfy and I take a nibble out of it and taste nothing but SAUCE I have never been more disappointed and heated in my life so I go ask them why is has sauce/ to tell them is has the funky spicy chicken sauce on it and they get mad at me bc I refuse to eat it cus it’s disgusting to me I feel like if have restated that I do not like the sauce and that I don’t want it a pleathera of time and you go out your way to ignore it but then get my sisters order right is just diabolical and ignorant then to get mad bc you “wasted”$7 on something that you messed up is crazy and $ 7 really!?! You that broke you need it back!!? But if it was that man’s food he would be livid if his food isn’t on a plate he doesn’t like so yea