Brand Certified
McDonald's
3.6(760 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2151 E Laraway Road, New Lenox, IL
60451, United States
Certified by McDonald's • Mar 01, 2026
(815) 463-9471
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
760 reviews
5 stars
300
4 stars
150
3 stars
142
2 stars
51
1 star
117
What are people saying?
AI-generated from recent customer reviews
Service Quality
Service is often reported as slow and inconsistent, with many customers experiencing long wait times and order errors.
Food Consistency
Food quality varies significantly, with complaints about cold, stale, or improperly prepared items.
Customer Experience
Customer service experiences are mixed, with some staff being friendly while others are reported as rude or unhelpful.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect modifications.
- EKEmily KuseFeb 20, 20263.0Service has always been relatively fast and friendly but foods always inconsistent. Sometimes super hot and fresh, other times dry. Sometimes overly covered in sauce, other times barely any at all. And then there's the times it's barely put together in the wrapper.
- EGEddy GonzalezFeb 16, 20263.0No complaints about the food Just need a little more friendlier service at night
- JGJosh GrayJan 23, 20261.0there’s a female manger who mostly works night shifts.. and has litterally no respect for anyone. always has a attitude issue and acts like it’s a problem to take a order. i refuse to come to this location anymore which sucks because it’s the closest to my home. honestly this place should just close. terrible customer service all around, no matter who i’m dealing with.
- MLMatt “Mindset” LucasJan 13, 20261.0They be skimping hard on the fries. Definately check your bag before you pull away. Happened multiple times now
- MRMichael RuaneJan 8, 20263.0Yall are really failing on those crispy chickens lately. Always so tough to eat.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2151 E Laraway Road, New Lenox?
McDonald's is open 24 hours a day, 7 days a week at this location.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery services 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.
Is there a drive-thru available at McDonald's New Lenox?
Yes, the drive-thru is open 24 hours daily at this McDonald's location.
What payment methods are accepted at McDonald's in New Lenox?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's New Lenox offer mobile ordering options?
Yes, customers can order through McDonald's app available on iOS and Android, or via their online ordering links.
What services can I expect at this McDonald's location?
This McDonald's offers services such as drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Where is McDonald's located in New Lenox?
McDonald's is located at 2151 E Laraway Road, New Lenox, IL 60451, USA.
What nearby businesses can I visit before or after my meal at McDonald's?
Nearby you can find Tractor Supply Co., Jewel-Osco supermarket, OrangeTheory Fitness gym, and Starbucks coffee shop for additional shopping, fitness, or refreshment options.
Are there any nearby financial services close to McDonald's New Lenox?
Yes, Fifth Third Bank and TCF Bank ATM are close by, offering convenient banking and ATM services near McDonald's.
What entertainment options are near McDonald's in New Lenox?
Customers can visit Redbox kiosks nearby for video and game rentals, as well as enjoy food at Sbarro pizza restaurant or grab coffee at Dunkin'.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website