Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
754 reviews
5 stars
298
4 stars
150
3 stars
139
2 stars
51
1 star
116
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent errors with their orders, including missing items and incorrect modifications.
Service Speed
Customers consistently noted slow service times, particularly in the drive-thru, with long waits for food.
Food Quality
Several reviews mentioned issues with food quality, including stale buns, cold fries, and incorrect items.
Staff Attitude
While some customers praised friendly staff, others reported rude behavior and poor management interactions.
- MRMichael Ruane4 days ago3.0Yall are really failing on those crispy chickens lately. Always so tough to eat.
- GPGreg PezanJan 4, 20262.0Poorly managed location, constantly being told to pull up and wait. When food comes out it’s lukewarm.
- SHSamuel Hernandez-ManzanaresJan 4, 20261.0Took like a half hour to get curbside. Similar experiences every time I pass by this location for lunch.
- BGBob GormanJan 1, 20265.0The fastest McDonald's I've been to and all the help are very friendly.
- MMMiss Ma’amDec 13, 20252.0I don’t know why I even bother to stop at this location. I placed an app order, with all of the instructions literally written out. I paid extra for cheese and there’s no cheese on my burger. I ask to swap out the apples for another mini fry, they give me apples. Lastly, the coke was only 2/3 full. Never again will I give this location my money.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2151 E Laraway Road, New Lenox?
McDonald's is open 24 hours a day, 7 days a week at this location.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery services 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.
Is there a drive-thru available at McDonald's New Lenox?
Yes, the drive-thru is open 24 hours daily at this McDonald's location.
What payment methods are accepted at McDonald's in New Lenox?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's New Lenox offer mobile ordering options?
Yes, customers can order through McDonald's app available on iOS and Android, or via their online ordering links.
What services can I expect at this McDonald's location?
This McDonald's offers services such as drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Where is McDonald's located in New Lenox?
McDonald's is located at 2151 E Laraway Road, New Lenox, IL 60451, USA.
What nearby businesses can I visit before or after my meal at McDonald's?
Nearby you can find Tractor Supply Co., Jewel-Osco supermarket, OrangeTheory Fitness gym, and Starbucks coffee shop for additional shopping, fitness, or refreshment options.
Are there any nearby financial services close to McDonald's New Lenox?
Yes, Fifth Third Bank and TCF Bank ATM are close by, offering convenient banking and ATM services near McDonald's.
What entertainment options are near McDonald's in New Lenox?
Customers can visit Redbox kiosks nearby for video and game rentals, as well as enjoy food at Sbarro pizza restaurant or grab coffee at Dunkin'.