Business Details
About
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopJewel-Osco
Looking for a grocery store near you? Visit your local Jewel-Osco located at 475 N Nelson Rd, New Lenox, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today!
Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (815) 462-0018. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
1,070 reviews
5 stars
613
4 stars
281
3 stars
107
2 stars
29
1 star
40
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the store for being clean and well-organized, although some noted issues with bathroom cleanliness.
Customer Service
Overall, customers reported positive experiences with staff, highlighting their helpfulness and friendliness, but there were complaints about deli staff being rude and unhelpful.
Stock Availability
While many customers appreciated the store being well-stocked, several reviews mentioned frequent out-of-stock items and issues with online orders.
Deli Experience
The deli department received mixed reviews, with some customers expressing frustration over long wait times and poor service.
Pricing
Customers noted that while prices can be high, there are good deals available, especially with the use of the store's app.
- CSCourtney Sanders5 days ago5.0I can usually find everything I need here, even if I can't find it somewhere else. They have a great selection from everyday items to things you can't find everyday. The staff are very friendly and helpful. I definitely recommend!
- RRRaymond RamirezJan 6, 20262.0I picked up an On-line order and upon checking my groceries - they didn't give me the correct amount of lunch meat. I went inside to get it corrected. They told me they would Refund my Money back to my Debit Card. BUT, sadly They didn't. It's very unfortunate, because I liked the store and the people. But, I will not be returning. One thing to make a mistake with my order, quite another thing to keep my money after the mistake was identified.
- CDCruzita b DiazJan 6, 20264.0Me gustan los especiales que tienen,aunque las personas que trabajan ahi tienen muy mal carácter y abeses son asta groseros.
- TBTom BensonJan 4, 20264.0Jewel-Osco is a great place to shop. The store is clean, well organized, and always well stocked. The staff is helpful and checkout is usually quick. It’s convenient, reliable, and easy to find everything you need in one trip.
- MDMauro DisabatoJan 4, 20265.0My nearby Jewel and I've never had any complaints. A+++ tier
Frequently Asked Questions About Jewel-Osco
Does Jewel-Osco accept SNAP EBT?
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Jewel-Osco near me accept Apple Pay?
Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!
Does Jewel-Osco near me have a pharmacy?
Yes, Jewel-Osco located at 475 N Nelson Rd, New Lenox, IL has a pharmacy.
How do you use Jewel-Osco Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Jewel-Osco for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Jewel-Osco located at 475 N Nelson Rd, New Lenox, IL hiring?
Jewel-Osco is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Jewel-Osco now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Jewel-Osco accept SNAP EBT for payment?
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases including grocery delivery and Drive Up & Go™ pickup orders. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Is an appointment required for COVID-19 vaccination at Jewel-Osco?
Yes, a COVID-19 vaccine appointment is required based on local health department guidelines. You can check eligibility and schedule an appointment by visiting www.jewelosco.com/covid-19.
What are the operating hours of Jewel-Osco located at 475 N Nelson Rd, New Lenox?
Jewel-Osco is open daily from 6:00 AM until midnight. Please note holiday hours vary, with early closures on certain holidays and closures on Christmas Day.
Does this Jewel-Osco location have a pharmacy?
Yes, the Jewel-Osco at 475 N Nelson Rd, New Lenox has a fully staffed pharmacy for prescriptions and immunizations including a drive-thru service.
What pickup and delivery options are available at Jewel-Osco?
Jewel-Osco offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery for your convenience.
What types of payment does Jewel-Osco accept?
Jewel-Osco accepts a variety of payment methods including American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, Samsung Pay, Travelers Check, and Visa.
What nearby places can I visit before or after shopping at Jewel-Osco?
Nearby you can enjoy dining at ZENSHI Handcrafted Sushi or Tom Kelly’s Chophouse and Pub, grab coffee at Starbucks, or visit financial services like TCF Bank ATM or Western Union.
Are there convenient ATM or currency exchange services near Jewel-Osco?
Yes, nearby ATM and currency exchange services include Coinme, Bitcoin Depot - Bitcoin ATM, LibertyX Bitcoin ATM, and TCF Bank ATM, making it easy to access cash or exchange currency while shopping.
What entertainment and leisure options are available near Jewel-Osco?
You can visit Genesis VR for virtual reality experiences or Redbox for DVD rentals nearby, providing fun activities before or after your shopping trip.
Does Jewel-Osco provide any special services like bakery, floral, or pet offerings?
Yes, the store features a bakery with custom cakes, a deli with party trays, a floral department with curated arrangements, and fresh meat and seafood including sushi trays at the butcher block.