Brand Certified
Dunkin'
3.8(265 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
273 E Haven Ave, New Lenox, IL
60451, United States
Certified by Dunkin' • Mar 01, 2026
(815) 717-6106
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Lenox, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.8
265 reviews
5 stars
137
4 stars
44
3 stars
28
2 stars
17
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
There are mixed reviews on customer service, with some praising friendly staff while others report poor service and incorrect orders.
Order Accuracy
Many customers experienced issues with incorrect orders, including wrong items and missing components.
Cleanliness and Quality
Several reviews mention cleanliness issues and inconsistent food quality, particularly stale donuts and poorly prepared food.
Speed of Service
Customers frequently noted slow service, especially during busy hours, despite some instances of quick service.
Location Issues
The drive-thru and parking situation received criticism for being poorly designed, leading to long wait times and accessibility problems.
- HBHannah Bick3 days ago2.0almost any time i come here it’s bland and gross. i’ve never had a problem with any other dunkin. the refreshers taste watered down mostly taste like tea barely any flavor. any kind of bagel i get is either burnt or the bagel bites are cold. any other dunkin has fresh hot food and the refreshers don’t taste watery.
- LKLisa KingFeb 5, 20261.0This is the worst Dunkin ever. Coffee is rarely hot and frequently order is wrong. One day I got someone's drive through order. Today I got spoiled cream and had to throw it out. Poor management or poor training or both.
- KKKeithJan 2, 20261.0Extremely unfriendly. Floor doesn't look like its been cleaned in weeks. Wrong order.
- ABA BalzerisDec 21, 20251.0It would be 0 stars if I could. They have old stale donuts, rarely have exactly what you want and screw up orders.
- LKLarry K.Dec 7, 20253.0I've had nothing but great service here, if they open on time..I have been there at their opening times and had to wait over an hour on numerous occasions.. this morning I called and no body picked up.i guess they're not open yet.
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in New Lenox, IL?
Dunkin' in New Lenox, IL is open every day from 3:30 AM to 9:00 PM.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals.
Can I order Dunkin' products ahead of my visit?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, Dunkin' in New Lenox offers both curbside pickup and delivery services.
What are some popular seasonal drinks available at Dunkin' right now?
Currently, Dunkin' features the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on their holiday menu.
Does Dunkin' in New Lenox offer drive-thru service?
Yes, this Dunkin' location has a drive-thru for quick and convenient service.
What types of food and drinks can I find at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea with over 50 varieties of donuts and dozens of premium beverages.
Which nearby beauty salons can I visit before or after grabbing a coffee at Dunkin'?
Before or after your coffee at Dunkin', you can visit nearby beauty salons such as Fantastic Sams, Beauty by Amber, Jenna Belle, Salon One Eleven South, Theresavandamstylist, Studio 10 Salon Suites, Green Door Salon, Hair_ByJenni, MG Studio Salon, and Sharp Cuts Salon.
Are there other dining options near Dunkin' in New Lenox?
Yes, nearby dining options include Mattina Cafe, Bourbons Smokehouse, The Irish Pig BBQ, and Los Angeles Cafe, which offer a variety of cuisines such as breakfast, barbecue, and Mexican food.
How can nearby transit or services help me access Dunkin' in New Lenox?
Nearby services such as Bank of America and New Lenox Auto Repair can be points of reference when navigating to Dunkin'. Additionally, Penske Truck Rental could assist if you need moving or transportation services while visiting the area.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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