Dunkin'

4.1
521 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Lenox, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2516 N Cedar Rd, New Lenox, IL
60451, United States

Hours

Reviews

4.1
521 reviews
5 stars
289
4 stars
112
3 stars
49
2 stars
17
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, ranging from friendly and efficient to slow and unprofessional.

Order Accuracy

There were frequent complaints about incorrect orders, with some customers noting that their orders were often wrong.

Food and Drink Quality

While some customers enjoyed the food and drinks, others reported issues with freshness and quality, particularly with donuts and coffee.

Cleanliness

The facility was generally noted as clean, with some positive remarks about the cleanliness of restrooms.

Staff Friendliness

Many reviews highlighted the friendliness of the staff, although there were some mentions of rude interactions.
  • AO
    Alicia Ocon
    Dec 8, 2025
    5.0
    Always consistent with food/drinks and easy to talk to
  • CK
    Charles Keskel
    Dec 5, 2025
    5.0
    Bacon Egg Cheese on Whole Grain Bagel was excellent.
  • OA
    Orlando Aburto
    Dec 4, 2025
    1.0
    They forgot my hashbrown and burned my croissant, wasn't even busy
  • KK
    Kevin Ketvertis
    Nov 14, 2025
    5.0
    It's Dunkin Donuts
  • LB
    Lia Barkat
    Nov 6, 2025
    5.0
    Quick service with correct orders.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in New Lenox, IL?

Dunkin' in New Lenox is open Monday through Saturday from 4:00 AM to 7:00 PM, and Sunday from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.