Brand Certified
Chipotle Mexican Grill
3.7(428 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
641 E Lincoln Hwy, New Lenox, IL
60451, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(815) 717-8388
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/il/new-lenox/641-e-lincoln-hwy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3281
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle New Lenox is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.7
428 reviews
5 stars
199
4 stars
81
3 stars
36
2 stars
26
1 star
86
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers reported consistently small portion sizes, particularly for meat and toppings, leading to dissatisfaction.
Service Quality
While some reviews praised the friendly and quick service, others highlighted issues with staff rudeness and poor management.
Food Quality
Several customers experienced problems with food quality, including stale chips, undercooked ingredients, and missing items from orders.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting dirty dining areas and unsanitary conditions.
Online Ordering Issues
Numerous complaints were made about problems with online orders, including incorrect items, long wait times, and poor communication.
- TZTomas ZubiateJan 20, 20264.0I ordered online and picked up at new lenox location. I ordered the build-your-own with double meat and served 10 people easily!
- MDMauro DisabatoJan 15, 20265.0Top tier Chipotle location. Always A+++
- JGJessica GuedelJan 14, 20265.0im huge so i come here all the time but the staff is always so nice, they know my order by heart, they keep the store clean, and they’re always quick and accurate. i love you guys and i love chipotle
- YPYasiel PuigJan 8, 20263.0If you want a normal portion of 25$ burrito bowl meat, make sure you go inside and stare at workers. They will skimp on all ingredients like it comes from their families food supply. Absolutely ridiculous how poorly the food is put together if you order togo/pickup. Cold, over priced chipotle as usual
- CKChris KadlubDec 4, 20255.0Chipotle was packed. Cars where wrapped around the building. Everyone of your staff was kind, courteous and working their butts off.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website
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