Business Details
About
Mexican Restaurant
Chipotle New Lenox is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
418 reviews
5 stars
190
4 stars
79
3 stars
36
2 stars
26
1 star
87
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers reported consistently small portion sizes, often feeling they received less than expected for the price.
Food Quality
Several reviews mentioned issues with food quality, including stale chips, undercooked rice, and food that appeared old or poorly prepared.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.
Online Ordering Issues
Numerous customers expressed frustration with online ordering, citing incorrect orders, missing items, and long wait times.
Cleanliness
There were complaints about the cleanliness of the restaurant, with some customers noting dirty dining areas and unsanitary food handling practices.
- BMBenjamin McAdamsNov 13, 20251.0Sat in the drive thru for 20 minutes without a single person coming to the window, in fact I’m sitting here writing this review while waiting at the window with still no one coming to the window when the app says my food is ready
- GGGustavo GomezNov 13, 20255.0Clean, good customer service and great food. These were my thoughts about this location after stopping by a few days ago late in the evening. Good atmosphere and attentive staff.
- NSNessa SueNov 4, 20253.0The food was tasty, however they forgot the chicken in the bowl I ordered. V
- CCCarol CooleyNov 3, 20255.0Tasty food, friendly staff, great service We totally enjoyed our date night!
- LRLeela RegaladoOct 19, 20251.0Workers give you small 3 pieces of meat and tried to charge me extra for 4 more little pieces of meat! What am i paying for rice and toppings??
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill in New Lenox?
Chipotle New Lenox is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in New Lenox?
It is located at 641 E Lincoln Hwy, New Lenox, IL 60451, United States.
Does Chipotle Mexican Grill in New Lenox offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for Chipotle New Lenox?
You can order online via https://order.chipotle.com/ or use the Chipotle mobile app available on the Apple App Store.
Does the New Lenox Chipotle location provide catering services?
Yes, they offer catering and catering delivery services.
What type of food and ingredients does Chipotle Mexican Grill in New Lenox offer?
They serve customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill in New Lenox LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
What are some nearby dining options close to Chipotle New Lenox?
Nearby dining options include MOD Pizza, the upcoming Aji Sushi, and Smoothie King, offering a range of pizza, sushi, and smoothies for variety after your Chipotle visit.
Are there any nearby beauty and wellness services near Chipotle in New Lenox?
Yes, Classy Nails & Spa and EM Lash Studio are nearby for beauty and wellness treatments, which you might enjoy before or after your meal.
What convenient automotive and financial services are available near Chipotle Mexican Grill New Lenox?
Nearby you can find Discount Tire Store, Pep Boys for automotive needs, and Chase Bank as well as Jerry Evans Insurance Agency for financial services.