Business Details
About
Mexican Restaurant
Chipotle New Lenox is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
425 reviews
5 stars
195
4 stars
79
3 stars
37
2 stars
26
1 star
88
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.
Food Quality
Many customers express dissatisfaction with food quality, citing issues like stale chips, undercooked rice, and incorrect orders.
Portion Sizes
Numerous reviews highlight concerns about stingy portion sizes, with many customers feeling they are not getting value for their money.
Cleanliness
Several reviews mention cleanliness issues, including dirty dining areas and unsanitary food handling practices.
Online Ordering Issues
Customers frequently report problems with online orders, including missing items and incorrect orders.
- YPYasiel Puig4 days ago3.0If you want a normal portion of 25$ burrito bowl meat, make sure you go inside and stare at workers. They will skimp on all ingredients like it comes from their families food supply. Absolutely ridiculous how poorly the food is put together if you order togo/pickup. Cold, over priced chipotle as usual
- CKChris KadlubDec 4, 20255.0Chipotle was packed. Cars where wrapped around the building. Everyone of your staff was kind, courteous and working their butts off.
- RSRobert SpoorDec 2, 20251.0Every time I go here, the burrito bowls are always half full. They always rip you off and dont give you the same amount of food the surrounding locations give you.
- BMBenjamin McAdamsNov 13, 20251.0Sat in the drive thru for 20 minutes without a single person coming to the window, in fact I’m sitting here writing this review while waiting at the window with still no one coming to the window when the app says my food is ready
- GGGustavo GomezNov 13, 20255.0Clean, good customer service and great food. These were my thoughts about this location after stopping by a few days ago late in the evening. Good atmosphere and attentive staff.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill in New Lenox?
Chipotle New Lenox is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in New Lenox?
It is located at 641 E Lincoln Hwy, New Lenox, IL 60451, United States.
Does Chipotle Mexican Grill in New Lenox offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for Chipotle New Lenox?
You can order online via https://order.chipotle.com/ or use the Chipotle mobile app available on the Apple App Store.
Does the New Lenox Chipotle location provide catering services?
Yes, they offer catering and catering delivery services.
What type of food and ingredients does Chipotle Mexican Grill in New Lenox offer?
They serve customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill in New Lenox LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
What are some nearby dining options close to Chipotle New Lenox?
Nearby dining options include MOD Pizza, the upcoming Aji Sushi, and Smoothie King, offering a range of pizza, sushi, and smoothies for variety after your Chipotle visit.
Are there any nearby beauty and wellness services near Chipotle in New Lenox?
Yes, Classy Nails & Spa and EM Lash Studio are nearby for beauty and wellness treatments, which you might enjoy before or after your meal.
What convenient automotive and financial services are available near Chipotle Mexican Grill New Lenox?
Nearby you can find Discount Tire Store, Pep Boys for automotive needs, and Chase Bank as well as Jerry Evans Insurance Agency for financial services.