Brand Certified
McDonald's
3.8(1072 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
727 W Hanover St, New Baden, IL
62265, United States
Certified by McDonald's • Mar 01, 2026
(618) 588-2324
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.8
1,072 reviews
5 stars
453
4 stars
260
3 stars
194
2 stars
68
1 star
97
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service varied widely, with some praising friendly and efficient staff, while others reported rude interactions and slow service.
Food Quality
Feedback on food quality was mixed; some customers enjoyed hot and fresh meals, while others complained about cold, stale, or incorrect orders.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported dirty tables and restrooms.
Order Accuracy
Many customers expressed frustration with incorrect orders, particularly in drive-thru and curbside pickup situations.
- AHAlex Haegele5 days ago1.0I come to this McDonalds a lot since I live in town. Yesterday my cheeseburgers were raw when I got them. I have a pregnant wife who cannot have raw meat. I contacted the store and they would do nothing about it. I see this as a health hazard.
- KKKingcouchburnerFeb 13, 20265.0Very clean , and great service.
- MWMore hands Less workFeb 2, 20263.0Not a fan. But in filled a void at 930 pm
- KFKelley FarmerJan 21, 20261.0McDonald’s in new Baden. I went through the drive thru today and ordered chicken nuggets. When she was handing me my bag. I was asking if my sweet sauce was in there. She was very rude and just closed the window on me.
- SJsasha jJan 11, 20265.0Way 2 go McDonald's Team😀👍😀👍💯💯 1/11/26 at 5:45pm I ate here and it was fantastic!! I rarely give out five stars but you guys deserve it the food was hot and prepared how I asked and my sauce was in the bag The food was fresh and correct service was quick and efficient it don't get no better than that definitely would stop here again if I come back through Illinois thanks guys 😀👍💯
Frequently Asked Questions About McDonald's
What are the regular opening hours of this McDonald's location?
This McDonald's in New Baden, IL, is open daily from 5:00 AM to 11:00 PM.
What are the drive-thru hours at this McDonald's?
The drive-thru is available every day from 5:00 AM to 11:00 PM.
Can I get delivery from this McDonald's? What are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:45 PM.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available as one of the pickup and delivery services.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app to order McDonald's food at this location?
Yes, customers can order using the McDonald's App available on iOS and Android.
What services does this McDonald's location provide?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 727 W Hanover St, New Baden, IL 62265, USA.
Are there any nearby places of interest around this McDonald's?
Yes, nearby places include Redbox kiosks, LibertyX Bitcoin ATM, Casey's General Store, Dollar General, Subway, and more, which can be convenient for shopping or entertainment before or after your visit.
How can nearby businesses like Casey's General Store or Subway complement a visit to this McDonald's?
Visitors can grab gas or convenience items at Casey's General Store or enjoy a variety of sandwich options at Subway, providing additional dining and shopping choices near McDonald's.
Is there a nearby transit or service location useful for McDonald's customers?
Yes, there are U-Haul Neighborhood Dealers, Love's Travel Stop gas stations, and automotive services nearby, convenient for travelers stopping by McDonald's.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website