Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,065 reviews
5 stars
450
4 stars
260
3 stars
192
2 stars
68
1 star
95
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of friendly and rude service, with some praising quick service while others experienced slow and incorrect orders.
Food Quality
Feedback on food quality was inconsistent, with some customers enjoying hot and fresh meals, while others complained about cold, stale, or incorrect items.
Cleanliness
The cleanliness of the restaurant varied, with some reviews highlighting clean facilities, while others noted dirty tables and restrooms.
Order Accuracy
Many customers expressed frustration with incorrect orders, particularly in drive-thru and curbside pickup situations.
- SJsasha j1 day ago5.0Way 2 go McDonald's Team😀👍😀👍💯💯 1/11/26 at 5:45pm I ate here and it was fantastic!! I rarely give out five stars but you guys deserve it the food was hot and prepared how I asked and my sauce was in the bag The food was fresh and correct service was quick and efficient it don't get no better than that definitely would stop here again if I come back through Illinois thanks guys 😀👍💯
- LELuke Eilers4 days ago1.0Never open on time and usually half your food is missing.
- TTTitaJan 3, 20262.0Good service. The quality of food very bad as usual with McDonald's lately.
- HAhannah angelDec 9, 20252.0Almost every time I order here my food is wrong. Seems like they don’t know how to make a quarter pounder deluxe or are just too lazy to care definitely not worth spending my money here if everytime my order is wrong
- RVR VesseyNov 29, 20253.0I don't go to McDonalds very often, but sometimes on a road trip it is the place to go. And...if you are going to go to a McDonalds it is fun to go to one that hearkens back to the 1950s. There are not many of these double arches buildings around anymore. I think I enjoyed looking at the building and comparing it to old pictures online more than the food itself. Granted, it is hard to go wrong with oatmeal (which is the only thing I order there) and the kids had the standard value menu cheeseburger. The inside of the building has been updated and it was clean. The server was gracious and the food was hot.
Frequently Asked Questions About McDonald's
What are the regular opening hours of this McDonald's location?
This McDonald's in New Baden, IL, is open daily from 5:00 AM to 11:00 PM.
What are the drive-thru hours at this McDonald's?
The drive-thru is available every day from 5:00 AM to 11:00 PM.
Can I get delivery from this McDonald's? What are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:45 PM.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available as one of the pickup and delivery services.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app to order McDonald's food at this location?
Yes, customers can order using the McDonald's App available on iOS and Android.
What services does this McDonald's location provide?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 727 W Hanover St, New Baden, IL 62265, USA.
Are there any nearby places of interest around this McDonald's?
Yes, nearby places include Redbox kiosks, LibertyX Bitcoin ATM, Casey's General Store, Dollar General, Subway, and more, which can be convenient for shopping or entertainment before or after your visit.
How can nearby businesses like Casey's General Store or Subway complement a visit to this McDonald's?
Visitors can grab gas or convenience items at Casey's General Store or enjoy a variety of sandwich options at Subway, providing additional dining and shopping choices near McDonald's.
Is there a nearby transit or service location useful for McDonald's customers?
Yes, there are U-Haul Neighborhood Dealers, Love's Travel Stop gas stations, and automotive services nearby, convenient for travelers stopping by McDonald's.