Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
In the evening, about 1 out of 5 orders gets lost in their system, or given to the wrong person. When this happens you just sit outside, lobby is locked, until you give up and leave. Don't answer phone, won't chat or email... they just take your money and let you figure it out and drive away.
RT
Raw Toast
Mar 21, 2026
5.0
Good Wendy's nothing to complain about!
RD
Ranjan Dasgupta
Mar 19, 2026
2.0
In drive through, the order is placed via an AI assistant. Reasonably fine except today the ordered items didnt shoe on display due to tech issues. After placing order you drive to the window. I was immediately asked for payment. I asked the attendant to confirm my order. The strained to comprehend due to the attendant's thick accent and fast delivery. After I asked him to re read the order I was able to confirm an additional item that I hadnt ordered. In summary, a very unsatisfactory experience. I am not likely to go back here.
AE
Anah n Elli
Mar 9, 2026
4.0
Burgers were scalding which was great but the fries were luke warm and I hated my order being taken by AI.
DS
David Schmeier
Feb 26, 2026
5.0
Best Wendy's experience I have, perhaps, ever had. Thank you to the manager, Analine! 🙏🏻
What are the operating hours for the drive-thru at Wendy's on 1283 Rickert Drive?
The drive-thru at this Wendy's location is open Monday through Friday from 6:30 AM to 1:00 AM, and on Saturday and Sunday from 7:00 AM to 1:00 AM.
Is the Wendy's at 1283 Rickert Drive currently open?
Yes, this Wendy's location is open and committed to serving quality food every day, including during current times.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available. You can check availability and place an order via the Wendy's app or at order.wendys.com by entering your delivery address.
Is breakfast served at the Wendy's on 1283 Rickert Drive?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides. Orders can be placed through the app or website.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments at this location.
How can I contact the Wendy's at 1283 Rickert Drive for questions or feedback?
You can call the location directly at (630) 778-0077, reach out via the Customer Care live chat on their Contact page, or fill out their Customer Satisfaction Survey online.
Where is this Wendy's located and what attire is appropriate?
This Wendy's is located at 1283 Rickert Drive, Naperville, IL 60540 and the attire is casual.
What are some nearby places customers might visit before or after dining at Wendy's?
Nearby places include BMO Bank N.A Branches for banking, LibertyX Bitcoin ATM for financial services, and Taco Bell for additional dining options.
Which nearby fitness center can customers visit?
Customers looking to exercise nearby can visit Precision Fitness Inc, a gym located close to the Wendy's on Rickert Drive.
Are there nearby retail or beauty services close to this Wendy's?
Yes, Island Tan & Boutique and Golden Serenity spa offer tanning, skincare, and beauty services near Wendy's at 1283 Rickert Drive.
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