The PRIDE Stores created Urban Counter to prove GREAT FOOD can be made anywhere, even inside a Gas Station. Our American Fare restaurant offers made to order Burgers, Salads, Sandwiches, Shakes and more, which are all made using fresh locally sourced products. Our entire menu was crafted with the highest quality ingredients in mind. You will not find a better Burger or a fresher Salad anywhere! No matter where you look.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.