Oberweis Ice Cream and Dairy Store

Reviews

• KM

  K M

  2 days ago
  1.0
  Don’t order on Grubhub. Twice I have ordered two scoops of vanilla ice cream and twice I was delivered only 1 scoop. Not sure what the problem is but it would be great if customers got what they paid for. Maybe staff need to learn how to read receipts better.
• RR

  Rachelmclaughlin

  Feb 11, 2026
  5.0
  I came in for dinner with my 2 kids on 2/10, we got both burgers and ice cream. The store was clean and service was quick. I love this location because the staff is always friendly and helpful. I tend to be very indecisive about Ice cream and the oberweis cashier was so sweet and helpful and offered me many samples and suggestions. I always have doubts when it comes to teenage workers but she was very lovely and helpful. Will always return to this location!!
• GP

  Girish Patel

  Feb 9, 2026
  5.0
  So I took my 2 grandkids for ice cream to Oberweis at 95th street in Naperville. They had amazing offerings including packaged dairy products, didn’t realize that they have juices. The grandkids went for pistachio flavored in cone and soft cone, as always they loved it. The service was great and the place was clean and quiet.
• SH

  Sarah Hughes

  Feb 6, 2026
  1.0
  We have been coming to this oberweis for 12 years and never anything negative, yesterday my daughter ordered a coffee milkshake and got a mouthful of hairs. Yes, actual hairs. Every sip she took through her straw she would pull a hair out of her mouth… at first she thought maybe it was a cat hair from her sweater but by the third hair she pulled out of her mouth it was very clearly hair from a male employee in her shake. Very unimpressed. When I called to let them know, I could not get a person on the phone.
• TP

  tanya p

  Nov 27, 2025
  1.0
  This will be my last time going to this Oberweis location. I returned 8 empty bottles, all washed with soap and completely rinsed, but because they had a little dust on the top from being stored in my garage, they told me the bottles “weren’t clean enough.” They even asked me to wipe them down before they would accept the return. I’ve never had this issue at other locations, and it was very disappointing.