Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
722 reviews
5 stars
338
4 stars
176
3 stars
102
2 stars
36
1 star
70
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Customer Service
Feedback on staff behavior was mixed; some praised friendly service while others reported rudeness and unprofessionalism.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about cold food and poor preparation.
Drive-Thru Experience
The drive-thru service received criticism for long wait times and issues with the AI ordering system.
Cleanliness
Some customers noted that the restaurant was clean and well-maintained, while others had concerns about food hygiene.
- HWHaha, WhatNov 7, 20253.0Annoying, unhelpful AI drive-thru. Normally love Wendy's - very disappointed.
- KYKiki YuNov 2, 20255.0Employees are super nice and welcoming and the food and interior is good.
- YLYvette LinklaterOct 13, 20251.0In the drive thru, I ordered on their AI food board. How do you miss the JBC in a JBC Bag???? Seriously, do I need to take everything out of the bag, it's not that difficult.
- JHJohn Cruz HerreraAug 19, 20251.008/18/25. Quedé Completamente decepcionado con la mala experiencia que tuve con los empleados de este Lugar. Pase por el Drive T, cómo no se hablar muy bien Ingles se burlaban y sentí que me discriminaban cuando pase por la ventanilla note que varios hablaban Español, este día Llovió tan fuerte que era imposible entrar. Quería hacer un Reclamo ya que me sentía indignado, ofendido, desepcionado, Pondré la Fotografía de los empleados que me atendieron Muy mal. No volveré a este Lugar ni a ningún otro Wendy's en mi Vida. Y daré mi opinión en Redes y grupos para que esté tipo cosas no sigan pasando, de echo había una empleada que se escondió y le decía a su compañera de ventanilla, Cierra y Mándalo a la Vga....
- BFBen FAug 1, 20251.0Bought 2 cheeseburgers, plain, both were tiny, downgraded in size from the past time I'd been there. Also, they did not give me plain, even though I requested it. I also ordered non spicey chicken wings, they gave me spicey ones. Then I ordered a cookie, which they left out completely. The only thing they got right was my milkshake that I ordered. How is this place allowed to keep serving food to the public? Terrible service. What's the point of having a kiosk if they can't even follow the instructions from that? Won't be going back to this location, ever. Too bad. It was good once, not anymore. Eat at a local restaurant instead, it's now cheaper to do that anyway.
Frequently Asked Questions About Wendy's
Is 1283 Rickert Drive Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Naperville, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Naperville, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (630) 778-0077.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1283 Rickert Drive Wendy’s serve breakfast?
Yes, this Wendy’s location in Naperville, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 1283 Rickert Drive?
The drive-thru at this Wendy's location is open Monday through Friday from 6:30 AM to 1:00 AM, and on Saturday and Sunday from 7:00 AM to 1:00 AM.
Is the Wendy's at 1283 Rickert Drive currently open?
Yes, this Wendy's location is open and committed to serving quality food every day, including during current times.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available. You can check availability and place an order via the Wendy's app or at order.wendys.com by entering your delivery address.
Is breakfast served at the Wendy's on 1283 Rickert Drive?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides. Orders can be placed through the app or website.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments at this location.
How can I contact the Wendy's at 1283 Rickert Drive for questions or feedback?
You can call the location directly at (630) 778-0077, reach out via the Customer Care live chat on their Contact page, or fill out their Customer Satisfaction Survey online.
Where is this Wendy's located and what attire is appropriate?
This Wendy's is located at 1283 Rickert Drive, Naperville, IL 60540 and the attire is casual.
What are some nearby places customers might visit before or after dining at Wendy's?
Nearby places include BMO Bank N.A Branches for banking, LibertyX Bitcoin ATM for financial services, and Taco Bell for additional dining options.
Which nearby fitness center can customers visit?
Customers looking to exercise nearby can visit Precision Fitness Inc, a gym located close to the Wendy's on Rickert Drive.
Are there nearby retail or beauty services close to this Wendy's?
Yes, Island Tan & Boutique and Golden Serenity spa offer tanning, skincare, and beauty services near Wendy's at 1283 Rickert Drive.