Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Best Wendy's experience I have, perhaps, ever had. Thank you to the manager, Analine! 🙏🏻
RH
randall hallum
Jan 18, 2026
5.0
Quick and easy
SC
serenia's 2nd channel
Jan 3, 2026
1.0
AI board is annoying. Rather talk to a person
LC
Leslie Chearo
Dec 19, 2025
1.0
After a very busy day at work, I just wanted to enjoy a Biggie Bag. I ordered ahead on the app. This Wendy’s has that AI thing so you have to say mobile order. The guy came on the speaker and slurred some words out, couldn’t even understand him, but he apparently was asking for the name on the order, so I told him, then it was “come around”. No, thank you, please pull ahead, terrible customer service. After waiting for about 5 min to get to the window, I’m sitting there for another minute or so before he opens up the window, hands me my food, and doesn’t say a word. Then, the food, the burger that I got was 1. Incorrect and 2. Burnt to shit. The fries were old, and I got only 4 spicy nuggs instead of 5. After a 12 hour shift, I wanted to enjoy some food, but couldn’t. If you don’t like your job, don’t work there, otherwise put on a happy face and get some better customer service skills.
HW
Haha, What
Nov 7, 2025
3.0
Annoying, unhelpful AI drive-thru. Normally love Wendy's - very disappointed.
What are the operating hours for the drive-thru at Wendy's on 1283 Rickert Drive?
The drive-thru at this Wendy's location is open Monday through Friday from 6:30 AM to 1:00 AM, and on Saturday and Sunday from 7:00 AM to 1:00 AM.
Is the Wendy's at 1283 Rickert Drive currently open?
Yes, this Wendy's location is open and committed to serving quality food every day, including during current times.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available. You can check availability and place an order via the Wendy's app or at order.wendys.com by entering your delivery address.
Is breakfast served at the Wendy's on 1283 Rickert Drive?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides. Orders can be placed through the app or website.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments at this location.
How can I contact the Wendy's at 1283 Rickert Drive for questions or feedback?
You can call the location directly at (630) 778-0077, reach out via the Customer Care live chat on their Contact page, or fill out their Customer Satisfaction Survey online.
Where is this Wendy's located and what attire is appropriate?
This Wendy's is located at 1283 Rickert Drive, Naperville, IL 60540 and the attire is casual.
What are some nearby places customers might visit before or after dining at Wendy's?
Nearby places include BMO Bank N.A Branches for banking, LibertyX Bitcoin ATM for financial services, and Taco Bell for additional dining options.
Which nearby fitness center can customers visit?
Customers looking to exercise nearby can visit Precision Fitness Inc, a gym located close to the Wendy's on Rickert Drive.
Are there nearby retail or beauty services close to this Wendy's?
Yes, Island Tan & Boutique and Golden Serenity spa offer tanning, skincare, and beauty services near Wendy's at 1283 Rickert Drive.
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