Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
958 reviews
5 stars
403
4 stars
212
3 stars
141
2 stars
59
1 star
143
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and mistakes with orders.
Food Quality
Inconsistent food quality was noted, with complaints about cold, overcooked, or incorrect items.
Cleanliness
Some reviews praised the cleanliness of the location, while others reported unsanitary conditions.
Drive-Thru Issues
The drive-thru experience was frequently criticized for being slow and frustrating, particularly with the automated ordering system.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with friendly staff and fresh food.
- DJDiandrea JohnsonJan 1, 20261.0Ordered a double Dave with bacon . But there was no bacon on my sandwich nor lettuce , tomato’s . Very rude . I will not recommend their services
- BBBryan BatsuNov 28, 20251.0Abysmal. Definetly the worst wendys I've been to. They consistently have zero customer service (handing me food without saying a word, no thank you or have a good day) and screw up my order more than any other fast food location. Last time, I had all 3 of the items in my order be wrong, one of which they didn't even give me initially, i had to go back in. Fries were only filled half way. When I confront the women at the front I get no apologies, no attempt to take responsibility, just cold indifference. If you can't even manage to put the fries in the bag then quit. Worst part, the salt on the wound was seeing their "customer satisfaction" award inside, what an absolute lie.
- GHGabrielle HoltNov 26, 20255.0This is my 2nd time coming here and the atmosphere is clean and quiet. The ladies greeted me upon entrance, very friendly, the food has always been hot & fresh. No complaints here. I will be back. Thanks Wendy's for making this customers experience great!
- AKAdam KeyNov 23, 20252.0My biggest issue with this location is that I'm surprised when the drink I order tastes the way it's supposed to. I don't know what exactly is going on, but when I order a meal from this location, there is 95% that my drink won't taste right. All the drinks are consistently watered down and I'm honestly just tired of dealing with it. The food is always fine and I rarely have bad interactions with the staff, but I'd honestly suggest avoiding this place on the drinks alone. Either no one pays attention to when the machine needs a refill on the syrup, or someone is deliberately getting the mix wrong to save money. To clarify, this only seems to happen with drinks at the drive thru. I have had to go in and replace the drink with one from the dispenser in the dining area and that has always fixed the issue. Just a heads up for anyone that bothers reading these.
- YMYib mattNov 18, 20251.0Terrible service. They mess up the food and the whole order. If they don’t feel like working, they might as well not show up.
Frequently Asked Questions About Wendy's
Is 1560 N. State Route 59 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's located at 1560 N. State Route 59?
The drive-thru is open from 6:30 AM to 1:00 AM Monday through Thursday, 6:30 AM to 2:00 AM on Friday, 7:00 AM to 2:00 AM on Saturday, and 7:00 AM to 1:00 AM on Sunday.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 1560 N. State Route 59 in Naperville serves breakfast with options including combos, sandwiches, coffee, and sides.
Can I place an online order or use the Wendy's app for this location?
Yes, you can order online at https://order.wendys.com or use the Wendy's app available on the App Store to place your order for pickup or delivery.
What payment options are accepted at Wendy's on N. State Route 59?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Is there a drive-thru available at this Wendy's location?
Yes, this Wendy's location offers a drive-thru service with extended hours.
How can I contact Wendy's at 1560 N. State Route 59 for feedback or questions?
You can call the location directly at (630) 961-9683 or reach the Customer Care team via Live Chat on their Contact page or by phone at 888-624-8140.
Are there any nearby dining options if I want to try other cuisines around Wendy's?
Yes, nearby options include Eat Anmol and Shree Indian Naperville for Indian cuisine, Los tomateros and Mexican Grille for Mexican food, and Lee's China Garden for Chinese food.
If I'm visiting Wendy's, what nearby businesses offer services like beauty or relaxation?
Close to Wendy's you can find Shiny Strands and Nevaeh Salon for hair and beauty services, T2 Nails for nail care, and Fox Valley Tanning & Massage for tanning and massage services.
Are there nearby transportation or car rental services near Wendy's for visitors?
Yes, Avis Car Rental and Budget Car Rental agencies are nearby, providing convenient options if you need car rental services during your visit.
Can customers visiting Wendy's also explore shopping or entertainment options nearby?
Yes, nearby places include Brookdale Music for music and DVDs, Flowers & Gifts LLC for retail gifts, and Esteban's dance club for nightlife entertainment.