Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
951 reviews
5 stars
399
4 stars
212
3 stars
141
2 stars
58
1 star
141
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, particularly in the drive-thru.
Food Quality
Many customers reported issues with food quality, including cold, overcooked, or incorrectly prepared items.
Drive-Thru Experience
The AI drive-thru system received significant criticism for being frustrating and ineffective.
Cleanliness
Some customers noted that the restaurant was clean, while others reported unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted.
- ISIsabella SánchezOct 26, 20251.0Manager Raul was so rude and mean I have him a gift card he was so rude about it he said were you got this from I told him from corporate and he said we’re and I said again corporate he was like were I was like from Wendy’s he had an attitude and scream at me
- DNDr Deepali NaikOct 19, 20251.0I was trying Order on call and this lady just hangs up on me and she was so mean and we only like we’re on the call for like two seconds and it was not here. It’s the worst place ever never ever ever go to Wendy’s, McDonald’s and Taco Bell and any other place like Chick-fil-A is better than Wendy’s never ordered at Wendy’s stupid place dump.
- TFTim FisherOct 7, 20251.0Employees and food were fine, ai drive through crap is gross, awful, frustrating, and unusable. Get rid of this immediately.
- SDSherita DunlapOct 2, 20251.0I had hair in my food. I called when I went back I was on a break from work and I was told I could not have my meal replaced in the drive through! No apologies just an add extra inconvenience! Worst service ever! Poor customer service. An God forbid you ask for a sauce packet they act like that is a horrible question. They might even say we don't have sauce. I asked if they wanted to see the photo as proof. I was told no. Then they replaced the food but wouldn't give my son a drink. He had to pay 4 dollars to replace a drink from a 5.00 meal. I wish my son would go back to wanting McDonald's. If you want Wendy's go to the one on Ogden or 75th..
- EEErick (Eazy)Oct 2, 20251.0Don't wear gloves to prepare food
Frequently Asked Questions About Wendy's
Is 1560 N. State Route 59 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Naperville, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Naperville, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (630) 961-9683.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1560 N. State Route 59 Wendy’s serve breakfast?
Yes, this Wendy’s location in Naperville, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's located at 1560 N. State Route 59?
The drive-thru is open from 6:30 AM to 1:00 AM Monday through Thursday, 6:30 AM to 2:00 AM on Friday, 7:00 AM to 2:00 AM on Saturday, and 7:00 AM to 1:00 AM on Sunday.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 1560 N. State Route 59 in Naperville serves breakfast with options including combos, sandwiches, coffee, and sides.
Can I place an online order or use the Wendy's app for this location?
Yes, you can order online at https://order.wendys.com or use the Wendy's app available on the App Store to place your order for pickup or delivery.
What payment options are accepted at Wendy's on N. State Route 59?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Is there a drive-thru available at this Wendy's location?
Yes, this Wendy's location offers a drive-thru service with extended hours.
How can I contact Wendy's at 1560 N. State Route 59 for feedback or questions?
You can call the location directly at (630) 961-9683 or reach the Customer Care team via Live Chat on their Contact page or by phone at 888-624-8140.
Are there any nearby dining options if I want to try other cuisines around Wendy's?
Yes, nearby options include Eat Anmol and Shree Indian Naperville for Indian cuisine, Los tomateros and Mexican Grille for Mexican food, and Lee's China Garden for Chinese food.
If I'm visiting Wendy's, what nearby businesses offer services like beauty or relaxation?
Close to Wendy's you can find Shiny Strands and Nevaeh Salon for hair and beauty services, T2 Nails for nail care, and Fox Valley Tanning & Massage for tanning and massage services.
Are there nearby transportation or car rental services near Wendy's for visitors?
Yes, Avis Car Rental and Budget Car Rental agencies are nearby, providing convenient options if you need car rental services during your visit.
Can customers visiting Wendy's also explore shopping or entertainment options nearby?
Yes, nearby places include Brookdale Music for music and DVDs, Flowers & Gifts LLC for retail gifts, and Esteban's dance club for nightlife entertainment.