Shogun Japanese Steakhouse Naperville

4.3
410 reviews
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Business Details

596 Illinois Rte 59, Naperville, IL
60540, United States
(630) 416-0871
https://shogunsteaknaperville.com
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About

Japanese Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Shogun Japanese Steakhouse Naperville
596 Illinois Rte 59, Naperville, IL
60540, United States

Hours

Reviews

4.3
410 reviews
5 stars
302
4 stars
31
3 stars
27
2 stars
12
1 star
38

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the food as delicious and flavorful, with specific mentions of large portions and standout dishes like egg yolk shrimp and teriyaki chicken.

Service Experience

While several reviews highlighted excellent service from specific chefs like Andy and Tristan, others reported inconsistent service, including issues with wait times and inattentive staff.

Atmosphere

The restaurant's cozy ambiance and family-friendly environment were appreciated, but some customers noted outdated decor and cleanliness issues.

Pricing Concerns

Multiple reviews expressed dissatisfaction with pricing, particularly regarding additional charges for fried rice and automatic gratuity, leading to perceptions of poor value.

Chef Performance

Customer experiences with chefs varied widely; some chefs were described as engaging and entertaining, while others were criticized for being unenthusiastic or lacking in showmanship.
  • AK
    Aaron Kramer
    Feb 6, 2026
    5.0
    We went for my wife’s birthday and didn’t tell our kids because they love it so much- Christian was great and adhered to my wife’s dietary restrictions
  • CV
    cindy velazquez
    Jan 29, 2026
    5.0
    Tristan at Shogun in Naperville was absolutely amazing! From the moment we sat down, his energy, professionalism, and attention to detail stood out. He was friendly, fun, and made sure everyone at the table felt taken care of. The food was cooked perfectly and the whole experience was enjoyable because of him. Tristan truly goes above and beyond! Shogun is lucky to have him. We’ll definitely be asking for him again!
  • AQ
    Alfonso Quiroz
    Jan 22, 2026
    5.0
    Christian was one of their best chefs on site , he knows how to service and cook a salmon to perfection!
  • JF
    Jenna Fortman
    Jan 21, 2026
    5.0
    Shogun had been my FAVORITE hibachi place for 20 years now!!! Nothing compares!!! The food is the best! From the sauces to how they prepare it, all of it the best! Their staff is wonderful! Hands down hidden gem!
  • KK
    Krystyn
    Jan 17, 2026
    5.0
    We had Christian as our cook for the second time! He is fantastic and friendly. The food is amazing, especially the egg yolk. I love this place! Can’t wait to come back and request him again.
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