Business Details
About
Restaurant
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Shogun Japanese Steakhouse Naperville
596 Illinois Rte 59, Naperville, IL
60540, United States
Hours
Reviews
4.3
382 reviews
5 stars
278
4 stars
29
3 stars
25
2 stars
12
1 star
38
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the food as delicious, there were consistent complaints about portion sizes being smaller than expected and dishes being overly salty or poorly prepared.
Service Issues
Numerous reviews highlighted poor service experiences, including long waits for seating, indifferent staff, and automatic gratuity charges that frustrated customers.
Chef Performance
Customer experiences with chefs varied widely; some chefs were entertaining and engaging, while others were described as lackluster and unprofessional.
Atmosphere and Cleanliness
The restaurant's atmosphere received mixed reviews, with some noting a cozy environment and others pointing out cleanliness issues, such as sticky floors and outdated decor.
Pricing Concerns
Many customers felt that the prices were too high for the quality and quantity of food served, with complaints about additional charges for fried rice and automatic tips.
- DLDaniel LariosNov 30, 20251.0My family and I were the only people in the restaurant. No chef came to cook for us. They sent out the dish washer or something. It was just some guy in a tshirt and a backwards cap. While he set up, the real chef set up his stuff in a different grill. The chef cooked for a to-go order instead of us who were actually there. The food was great but that didn’t go unnoticed. Doubt I will ever return.
- MSMary SchmidtNov 22, 20255.0Tristan our chef was great! He was entertaining while preparing delicious food. Overall best time we have ever had here!
- SMSandra MacedoNov 19, 20252.0First time here tonight, we decided to celebrate our 5 year old twin girls birthday! Had really high expectations but wasn’t really impressed. We arrived and no one was at front desk and didn’t show up until 5 minutes later, couldn’t help but notice sticky floors, and a bit outdated establishment, no menu just a QR code. The miso soup had no tofu just like 3 pieces of noodles which I found funny. I found the food very salty and asked for teriyaki chicken but was not teriyaki sauce, so much lard/butter on the food it was ridiculous. The hibachi guy was a total dud, was expecting him to do tricks to entertain the kids like most hibachi places do and when I asked the girl if they do anything special for birthdays she said they did but there was a charge?? I couldn’t believe it but I agreed since it was their special day and they weren’t very entertained by chef. Needless to say will not be back. Sorry!!
- RLRe' LarOct 30, 20255.0Always fantastic, go with the teriyaki chicken with udon noodles
- LTLori TiegsOct 29, 20254.0Went for a birthday with a group. Food was good with decent portions and a fair price. Chef was entertaining. For our birthday girl they sang and gave her a pineapple 🍍 wedge on cool looking boat. She enjoyed that.
Frequently Asked Questions About Shogun Japanese Steakhouse Naperville
What are the operating hours of Shogun Japanese Steakhouse Naperville?
Shogun Japanese Steakhouse Naperville is closed on Mondays and Tuesdays. From Wednesday to Friday, it is open from 1:00 PM to 3:00 PM and 4:30 PM to 9:00 PM. On Saturday, it operates from 1:00 PM to 9:00 PM and on Sunday from 4:00 PM to 9:00 PM.
Does Shogun Japanese Steakhouse Naperville offer delivery and in-store pickup services?
Yes, they offer both in-store pickup and delivery services.
Where is Shogun Japanese Steakhouse Naperville located?
It is located at 596 Illinois Rte 59, Naperville, IL 60540, USA.
Where can I find the menu for Shogun Japanese Steakhouse Naperville?
The menu is available online at https://shogunsteaknaperville.com/menu.
What type of cuisine does Shogun Japanese Steakhouse Naperville specialize in?
They specialize in Japanese cuisine, including teppanyaki and steakhouse dishes, and are also categorized as an Asian and family restaurant.
What is the price range at Shogun Japanese Steakhouse Naperville?
The price range is moderate, indicated as 'TWO'.
Are there any other Japanese restaurants near Shogun Japanese Steakhouse Naperville?
Yes, nearby is another place named Shogun, which is a steakhouse, sushi, and Japanese restaurant.
What other dining options are near Shogun Japanese Steakhouse Naperville?
Nearby dining options include El Famous Burrito (Mexican and fast food), Raising Cane's (fast food chicken), La Michoacana Deluxe Ice Cream (ice cream and smoothies), and Yogurt Delight (frozen yoghurt).
Are there any shopping centers or retail stores around Shogun Japanese Steakhouse Naperville?
Yes, nearby places include Fox River Commons shopping center, Bed Bath & Beyond, Sofa Solutions, Clothes Mentor, Spirit Halloween, Dollar Tree, Party City, and Plato's Closet.
How can customers visiting shopping or dining nearby use Shogun Japanese Steakhouse Naperville?
Customers shopping at nearby centers like Fox River Commons or dining at places such as El Famous Burrito can enjoy a Japanese steakhouse experience at Shogun Japanese Steakhouse Naperville, conveniently located nearby for lunch or dinner, especially on weekends when open longer hours.