While many customers praised the delicious food and generous portions, several reviews noted a decline in quality and portion sizes, with some describing the food as mediocre or overly salty.
Service Experience
Customer experiences with service varied widely; some praised the friendly and attentive staff, while others reported poor service, including issues with wait times and unprofessional behavior.
Pricing Concerns
Many customers expressed dissatisfaction with pricing, particularly regarding upcharges for fried rice and automatic gratuity, leading to perceptions of the restaurant being overpriced.
Atmosphere and Entertainment
The restaurant's atmosphere and chef performances were generally well-received, with many enjoying the interactive dining experience, although some noted that certain chefs lacked engagement.
Loyalty and Tradition
Long-time customers highlighted their loyalty to the restaurant, reminiscing about positive past experiences, but some expressed disappointment over recent changes that affected their enjoyment.
RL
Re' Lar
Oct 30, 2025
5.0
Always fantastic, go with the teriyaki chicken with udon noodles
LT
Lori Tiegs
Oct 29, 2025
4.0
Went for a birthday with a group. Food was good with decent portions and a fair price. Chef was entertaining. For our birthday girl they sang and gave her a pineapple 🍍 wedge on cool looking boat. She enjoyed that.
TA
Theresa Allen
Oct 19, 2025
5.0
In town for the weekend and 100% had to stop for quick bite. Delicious as always.
JM
John McDonald
Oct 12, 2025
2.0
A bit pricey. Food was ok but not great vegetables were not cooked long and served hard and raw. UPCHARGE for fried rice meal comes with steamed rice. Been to a bunch of hibachi’s never been upcharged for the very thing your restaurant is visited for. Won’t be back.
DJ
David Aguayo Jr.
Oct 6, 2025
5.0
Portions were a little small but otherwise very good, great cozy environment and very friendly and attentive staff! I'll definitely be returning.
Frequently Asked Questions About Shogun Japanese Steakhouse Naperville
What are the operating hours of Shogun Japanese Steakhouse Naperville?
Shogun Japanese Steakhouse Naperville is closed on Mondays and Tuesdays. From Wednesday to Friday, it is open from 1:00 PM to 3:00 PM and 4:30 PM to 9:00 PM. On Saturday, it operates from 1:00 PM to 9:00 PM and on Sunday from 4:00 PM to 9:00 PM.
Does Shogun Japanese Steakhouse Naperville offer delivery and in-store pickup services?
Yes, they offer both in-store pickup and delivery services.
Where is Shogun Japanese Steakhouse Naperville located?
It is located at 596 Illinois Rte 59, Naperville, IL 60540, USA.
Where can I find the menu for Shogun Japanese Steakhouse Naperville?
The menu is available online at https://shogunsteaknaperville.com/menu.
What type of cuisine does Shogun Japanese Steakhouse Naperville specialize in?
They specialize in Japanese cuisine, including teppanyaki and steakhouse dishes, and are also categorized as an Asian and family restaurant.
What is the price range at Shogun Japanese Steakhouse Naperville?
The price range is moderate, indicated as 'TWO'.
Are there any other Japanese restaurants near Shogun Japanese Steakhouse Naperville?
Yes, nearby is another place named Shogun, which is a steakhouse, sushi, and Japanese restaurant.
What other dining options are near Shogun Japanese Steakhouse Naperville?
Nearby dining options include El Famous Burrito (Mexican and fast food), Raising Cane's (fast food chicken), La Michoacana Deluxe Ice Cream (ice cream and smoothies), and Yogurt Delight (frozen yoghurt).
Are there any shopping centers or retail stores around Shogun Japanese Steakhouse Naperville?
Yes, nearby places include Fox River Commons shopping center, Bed Bath & Beyond, Sofa Solutions, Clothes Mentor, Spirit Halloween, Dollar Tree, Party City, and Plato's Closet.
How can customers visiting shopping or dining nearby use Shogun Japanese Steakhouse Naperville?
Customers shopping at nearby centers like Fox River Commons or dining at places such as El Famous Burrito can enjoy a Japanese steakhouse experience at Shogun Japanese Steakhouse Naperville, conveniently located nearby for lunch or dinner, especially on weekends when open longer hours.