Shogun Japanese Steakhouse Naperville

4.3
379 reviews

About

Japanese Restaurant

Location

Shogun Japanese Steakhouse Naperville
596 Illinois Rte 59, Naperville, IL
60540, United States

Hours

Reviews

4.3
379 reviews
5 stars
277
4 stars
29
3 stars
25
2 stars
11
1 star
37

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the delicious food and generous portions, several reviews noted a decline in quality and portion sizes, with some describing the food as mediocre or overly salty.

Service Experience

Customer experiences with service varied widely; some praised the friendly and attentive staff, while others reported poor service, including issues with wait times and unprofessional behavior.

Pricing Concerns

Many customers expressed dissatisfaction with pricing, particularly regarding upcharges for fried rice and automatic gratuity, leading to perceptions of the restaurant being overpriced.

Atmosphere and Entertainment

The restaurant's atmosphere and chef performances were generally well-received, with many enjoying the interactive dining experience, although some noted that certain chefs lacked engagement.

Loyalty and Tradition

Long-time customers highlighted their loyalty to the restaurant, reminiscing about positive past experiences, but some expressed disappointment over recent changes that affected their enjoyment.
  • RL
    Re' Lar
    Oct 30, 2025
    5.0
    Always fantastic, go with the teriyaki chicken with udon noodles
  • LT
    Lori Tiegs
    Oct 29, 2025
    4.0
    Went for a birthday with a group. Food was good with decent portions and a fair price. Chef was entertaining. For our birthday girl they sang and gave her a pineapple 🍍 wedge on cool looking boat. She enjoyed that.
  • TA
    Theresa Allen
    Oct 19, 2025
    5.0
    In town for the weekend and 100% had to stop for quick bite. Delicious as always.
  • JM
    John McDonald
    Oct 12, 2025
    2.0
    A bit pricey. Food was ok but not great vegetables were not cooked long and served hard and raw. UPCHARGE for fried rice meal comes with steamed rice. Been to a bunch of hibachi’s never been upcharged for the very thing your restaurant is visited for. Won’t be back.
  • DJ
    David Aguayo Jr.
    Oct 6, 2025
    5.0
    Portions were a little small but otherwise very good, great cozy environment and very friendly and attentive staff! I'll definitely be returning.

Frequently Asked Questions About Shogun Japanese Steakhouse Naperville

What are the operating hours of Shogun Japanese Steakhouse Naperville?

Shogun Japanese Steakhouse Naperville is closed on Mondays and Tuesdays. From Wednesday to Friday, it is open from 1:00 PM to 3:00 PM and 4:30 PM to 9:00 PM. On Saturday, it operates from 1:00 PM to 9:00 PM and on Sunday from 4:00 PM to 9:00 PM.

Does Shogun Japanese Steakhouse Naperville offer delivery and in-store pickup services?

Yes, they offer both in-store pickup and delivery services.