Shinto Japanese Steakhouse & Sushi Lounge

Reviews

• JL

  Jennifer Long

  4 days ago
  5.0
  I have to give a huge shout out to Chris S. also known as " The Fire Bender" at Shintos. I have been to many hibachi restaurants and I have never seen tricks as unique, smooth, and impressive as his. He brought pure entertainment from start to finish. Chris S. was funny, engaging, and full of energy, and he made the whole table feel involved. On top of all that, he cooked every dish exactly to our liking. Everything was perfectly seasoned, perfectly timed, and absolutely delicious. This was customer service at its best. Chris S. truly went above and beyond. He deserves a raise, a promotion, and a hug for making our night unforgettable. If you go to Shintos, trust me, ask for The Fire Bender.
• SS

  Sara

  Nov 15, 2025
  1.0
  I wish I could review the food but I never got the chance to even try it because the service was so horrible. We put our names down on the wait list, and were told to wait at the bar, as it would be a 25 min wait. No problem. We sit down at the bar and proceeded to order an app and drink. Seconds later, we get a text that our table is ready. Great! We tell the bartender who took our app and drink order that our table was ready, how should we proceed, he tells us he will bring it to our table. I go to the hostess stand and I tell them we received the text that our table is ready. The hostess gave me a blank stare, it appeared that she was unaware as to what was happening. She told me to wait 2 mins. Again, no problem. We wait to be seated (ya know since we got a text that our table was ready) and then the hostess tells us that “actually we don’t have a table ready for you… there’s someone else sitting there… go back to the bar and wait” no apology, just orders us to go sit back down. We just decided to leave after the poor customer service from that part of FOH. It was less about having to wait and more about the demeanor and attitude that turned us away from wanting to dine here. If you value how you’re treated throughout the entire dining experience (that you pay for) then this spot is NOT it. I actually don’t even 100% blame just the hostess. I think the responsibility falls on management too. They should be MANAGING how their staff treats guests. They can’t control table turnover, but they can control their attitudes. I’m led to believe they follow by management's example. I understand that Saturday nights are a busy time to eat out, what I don’t understand is how it’s acceptable to treat patrons like that. Disappointed in the experience, and will not be spending money at this establishment. If you throw a rock you could find another hibachi/sushi restaurant in the area. I’m sure the food is edible, I’ll just personally never know. As for the app we ordered and didn’t get to try, they can put it on the hostesses’ tab.
• KK

  Kristel Knutson

  Nov 15, 2025
  5.0
  Great gluten free options, chef did an amazing job cooking gluten free meal on separate part of the grill to keep me safe. Best GF hibachi I’ve had in a long time.
• CM

  Cheyanne Misko

  Nov 9, 2025
  1.0
  Would never recommend or be willing to try this place again. I can not judge based off the food considering we never even got to order to try anything. but the service is horrible. We sat at our table for 30 mins after our waiter filled our cups with water to never check back to see if we’d like to order or even put in drinks. It is very disappointing considering we were one of three other tables in there.
• LA

  Laura Avila

  Oct 30, 2025
  5.0
  Loved this place! We celebrated my wedding anniversary, and took out 1 1/2 year old to hibachi. The hibachi was AMAZING and we had order little delicious sushi and OMG perfection. We will now only come here for our celebration events. Atmosphere is beautiful, music was great. The staff members were are really nice and helpful, our waiter I believe his name was Luca or Luke but he was very easy going, and helpful when ordering. And my son loved the food so definitely a huge plus for us.

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