Business Details
About
Japanese RestaurantSushi RestaurantCatererRestaurantTake Out RestaurantSeafood RestaurantAsian Restaurant
Shinto Japanese Steakhouse & Sushi Lounge provides sushi, catering, and delicious drinks to the Naperville, IL area.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Shinto Japanese Steakhouse & Sushi Lounge
504 N Route 59, Naperville, IL
60563, United States
Hours
Reviews
4.5
3,240 reviews
5 stars
2,352
4 stars
559
3 stars
153
2 stars
57
1 star
119
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the delicious hibachi and sushi, noting fresh ingredients and great flavors, though some expressed disappointment with overcooked or poorly seasoned dishes.
Service Issues
Several reviews highlighted inconsistent service, with some customers experiencing long wait times and dismissive attitudes from staff, while others praised attentive and friendly service.
Atmosphere
The restaurant is generally described as having a fun and lively atmosphere, suitable for celebrations, although some noted it can be noisy.
Management Concerns
There were complaints about management's handling of customer issues, particularly regarding service and treatment of guests, leading to some customers feeling undervalued.
Pricing
While many found the food worth the price, others felt it was overpriced for the portion sizes and quality received.
- SBSigo Bachewy1 day ago5.0I have been to Shinto probably a dozen times in the last 6ish years. I always have a good experience. But on Saturday night Luke S showed me and my table the absolute best server experience that we have ever had. He was an absolute all-star from start to finish. Luke S was exemplary.
- BCBrian Cota3 days ago5.0We came out to celebrate a birthday and Luke made sure our experience was above and beyond! The food was so good and the service was great. Luke even offered to do a fast quiet birthday song, very thoughtful.
- LALiz AJan 4, 20265.0Fun experience, the food was 10/10. We got the hibachi style which came with onion soup, steak, chicken and fried veggies and they also give you 2 cooked shrimps. The chef was great and entertaining, the person who was the waiter was amazing as well, kept up with cleaning and drinks.
- KSKenny SlehoferJan 1, 20261.0Could have been worse however it took like 45 mins to an hour after sitting for us to have a chef come cook for us and then I got the chicken and steak combo and the chicken was good however my steak was literally raw like not even rare that was raw and I asked for medium rare… however it was completely un editable and I had a bad stomach ache from trying to eat it that night. The steak in the picture was what I tried to eat and the rest I put in a box and let my girlfriend bring it home to try and cook more but was nasty reheated.
- ITIrina TenisDec 23, 20253.0Hibachi. We usually like the food but the last 2 visits the wait time was ridiculous. We were seated at 7.30, the food was ready at 9pm. After an hour of waiting for the chef to start, we had to ask a manager about why it was taking so long as nobody had come up and talked to us. The manager was dismissive saying that everyone had to wait. As it was our second bad experience, we are not coming back. After such a long wait, we didn’t have time to enjoy the food that we paid good money for.
Frequently Asked Questions About Shinto Japanese Steakhouse & Sushi Lounge
Do you have vegetarian options?
We offer a selection of vegetarian dishes on our menu. Our staff is ready to assist you with any dietary requirements or preferences you may have. Please don't hesitate to inform us of your needs.
Do you offer catering?
Our catering service is available for various events, including corporate functions, parties, and special gatherings. We provide authentic Japanese cuisine for your occasion. Please contact us to discuss menu options, serving sizes, and delivery arrangements tailored to your needs.
Do you take reservations?
We encourage making reservations, particularly for weekends and busy periods. You can reserve a table by calling us or using our online booking system. We also welcome walk-in guests, subject to table availability.
Can you accommodate large parties?
We're equipped to host large groups for various occasions, such as family celebrations, business dinners, or special events. To ensure we provide the best experience for your group, please contact us in advance so we can make the necessary preparations.
Do you have happy hour?
Our RT59 location offers a happy hour with special pricing on select appetizers. For specific times and offerings, please check directly with our RT59 establishment. It's an excellent opportunity to enjoy our cuisine at reduced prices.
What are the regular dining hours of Shinto Japanese Steakhouse & Sushi Lounge?
The restaurant is open from 12:00 PM to 9:30 PM Monday through Sunday, with extended hours until 10:00 PM on Friday and Saturday.
Does Shinto Japanese Steakhouse & Sushi Lounge offer delivery and pickup services?
Yes, they provide in-store pickup, curbside pickup, same day delivery, and no-contact delivery services.
Can I find vegetarian and vegan options at Shinto Japanese Steakhouse & Sushi Lounge?
Yes, the restaurant offers vegetarian and vegan dishes and can accommodate dietary preferences.
Is it possible to make reservations at Shinto Japanese Steakhouse & Sushi Lounge?
Yes, reservations are encouraged especially during busy times and can be made by phone or online through their reservation system.
Does Shinto Japanese Steakhouse & Sushi Lounge offer catering services?
Yes, catering is available for various events including corporate functions and parties, with authentic Japanese cuisine options.
Is happy hour available at Shinto Japanese Steakhouse & Sushi Lounge?
Yes, the RT59 location offers happy hour with special pricing on select appetizers; contact the location for specific times and offerings.
What nearby places can I visit before or after dining at Shinto Japanese Steakhouse & Sushi Lounge?
Nearby places include Lia Nails for beauty services and Doctors of Physical Therapy for health treatments, providing convenient options before or after your meal.
How can I use nearby transportation or services to reach Shinto Japanese Steakhouse & Sushi Lounge?
Enterprise Rent-A-Car nearby offers rental vehicles to help you travel easily to the restaurant and surrounding Naperville area.
Are there convenient shops or amenities close to Shinto Japanese Steakhouse & Sushi Lounge?
Yes, Circle K convenience store and Delta Sonic Car Wash are nearby for quick stops or services when visiting the restaurant.
Does Shinto Japanese Steakhouse & Sushi Lounge offer private dining and family-friendly seating?
Yes, the restaurant features private dining rooms and welcomes families, providing suitable seating options for all guests.