Rosati's Pizza

Reviews

• SA

  Shannon Austin

  2 days ago
  4.0
  Pizza was really good. The lady who took my order was very friendly and competent. However, when my pizza was ready another lady came out and seemed to think I wasn’t the one who ordered the food. Even though I was the only one in the restaurant. Eventually gave me my food and I left. Atmosphere is typical Chicago sports theme. After driving there, ordering, waiting nearly half an hour, all because online ordering wasn’t going through, they charged me a convenience fee.
• JP

  Jelly playz

  6 days ago
  1.0
  The owner there is absolutely unprofessional. I’ve seen her scream at a customer, and I’ve ordered rossatis ever since I was a kid at other locations. 4th time ordering here I ordered 1 pizzas thin crust half pepperoni half monster. And they decided to make it into two pizzas, not tell me before doing so, and after I demanded for them to give me a refund on the monster pizza as it was thick crust and I specifically said one pizza thin crust. They were rude over the phone, came to my house to take the pizza back the owner herself and was insanely rude. If you want rossatis order somewhere else but here.
• OC

  On C

  Nov 16, 2025
  1.0
  DO NOT BUY HERE! Read all the reviews!! The worst experience of my life. I've been a Rossatis customer for over 8 years, and we've never had any problems at any of their stores, but this location was the worst, the manager yelled at me, saying that after "only 3 times before i order here" I wasn't a customer, I ordered an 18" thin crust pizza, and it took over an hour to deliver it. She sent to me a completely different order, without even calling to ask if I wanted to change it. The MANAGER (whose kind of person shouldn't be managing any place) decided to make the order the way she wanted. I received a small pepperoni thin crust pizza and a medium pizza, totally diferent and with a different type of crust that we don't like and didn't order. I called to ask what I didn't want because it was even missing some toppings, and I told her I could return it since it wasn't what we ordered and Here's the craziest part of this bad experience: The manager came to my house... She yelled at me, been agresive, rude and enastable telling me we hadn't ordered thin crust, insane cz she is sending the small pizza in thin crust) We handed the order back exactly as we received it, and she took it, saying she would refund us but in a very rude way, It's been three days, and she hasn't returned a single penny. To top it all off, if I call her and ask for a refund, she's rude, aggressive, and refuses to give us our money back. They hang up, insult us, and yell, even though she took the order and we're left without food and without our money. It's a complete scam, it's robbery. This store should be shut down because she scams others customers too and sends orders however she wants, If you don't accept she steals your money. Now, reading the reviews, it seems she's used to doing this and is a very mentally unstable person to be so aggressive and come to your house to demanding you return the order without giving you your money back, yelling and being aggressive. It's irresponsible and a terrible experience. ROSSATIS CORPORATION should take action because this is something she's doing to the costumers, Rossatis and Rossatis costumers deserve better representation.
• KK

  Kk Klein

  Nov 13, 2025
  5.0
  Best rosatis pizza ive ever had in my life and i grew up on their pizzas!
• TH

  TAmeka Higgs

  Oct 20, 2025
  1.0
  I came in for lunch today at 11:05 when I enter the gentleman was on his cell phone, taking a personal call and told me to wait a minute. He goes to the back and stays back there for six minutes. The cook came to the front and asked me was I being in service? I told him I needed to purchase something he told me I had to wait. I proceeded to leave get in my car and call to place. The order was on the phone for four minutes and then the gentleman proceeded to try to call me back three times while he was in the back taking a personal call. Poor service won’t be back.

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