Panera Bread

3.8
597 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Naperville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1620 Illinois Rte 59, Naperville, IL
60563, United States

Hours

Reviews

3.8
597 reviews
5 stars
289
4 stars
137
3 stars
43
2 stars
34
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including slow order fulfillment, rude staff, and issues with order accuracy.

Food Quality

While some customers enjoyed the food, others noted inconsistencies in quality and portion sizes, with complaints about old or improperly prepared items.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty tables and poorly maintained facilities.

Ordering Process

The shift to app-based and kiosk ordering was met with mixed reactions, with many customers expressing frustration over the lack of traditional ordering options.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as enjoying certain menu items.
  • FA
    Fozan Aldulaijan
    Jan 4, 2026
    1.0
    You can't force people to mobile order. Not doing this. I will not go to this location again.
  • DM
    deshada mccaster
    Dec 15, 2025
    1.0
    This location ridiculous, forcing people to use the app to place an order. Then the staff move extremely slow disregard to people time. I will never used this location again.
  • UW
    Union Wireman
    Dec 14, 2025
    1.0
    Service is terrible. The salad was old. If you want to get the ignored by workers right in front of you while standing at the counter this is the perfect place to go.
  • JJ
    Jesse
    Dec 3, 2025
    4.0
    Food was good, but I'm really not digging the trend of contactless ordering being the sstandard In this case, it cost a star.
  • DB
    Dhinesh B
    Nov 30, 2025
    5.0
    I love the tomato soup. And all the food are delicious

Frequently Asked Questions About Panera Bread

Does Panera Bread in Naperville accept reservations?

No, Panera Bread in Naperville does not accept reservations.

What are the dining options available at Panera Bread Naperville?

Panera Bread offers dine-in service with a casual dress code. It also provides delivery and takeout services including Rapid Pick-Up.