CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Naperville is here with warmth and welcome. Panera Bread. Food as it should be.
Feedback on customer service is mixed; some customers praised friendly staff while others reported rude or unhelpful interactions.
Ordering Process
Many customers expressed frustration with the new app-based ordering system and the elimination of traditional drive-thru service.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in portion sizes and quality, with complaints about incorrect orders.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and poorly maintained facilities.
Pricing
Customers frequently mentioned that prices are high relative to portion sizes and quality, leading to dissatisfaction.
HH
Harry Hartman
Nov 11, 2025
2.0
Good Panera food but the restaurant and atmosphere is rundown.
CC
Charm
Nov 2, 2025
3.0
The food was good and order was right. Cashier/counter lady wasn't very pleasant. Answers were short, not friendly. We ate inside and while waiting for our food we switched to available tables 3 times. The industrial blowers on the ceiling were awful! I needed ear muffs! Very loud and windy! Won't go to this one again!
UT
United Transportation
Oct 30, 2025
1.0
A lot of employees and they are not friendly at all and the food way too far from Panera bread food. Highly disappointed
DL
Dan Lome
Oct 28, 2025
1.0
You have to download an app to order at the drive thru. Inside you have to order on a kiosk and then process your own payment.....but it will ask you to leave a tip. For what? I entered my order and processed the payment myself. I go to ask for my fountain drink cup and the lady acted like I was bothering her. She was literally the one person I interacted with. Great job. Now I see why machines do your employees jobs
Does Panera Bread in Naperville accept reservations?
No, Panera Bread in Naperville does not accept reservations.
What are the dining options available at Panera Bread Naperville?
Panera Bread offers dine-in service with a casual dress code. It also provides delivery and takeout services including Rapid Pick-Up.
What are the opening hours of Panera Bread in Naperville?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.
What meals are served at Panera Bread Naperville?
Panera Bread serves breakfast, brunch, lunch, and dinner.
Does Panera Bread Naperville offer online ordering and delivery?
Yes, you can order online for delivery or Rapid Pick-Up through their website or mobile app.
What types of payment does Panera Bread Naperville accept?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa payments.
What are some popular specialties at Panera Bread Naperville?
Popular specialties include You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Artisan and Specialty Breads, Flatbread Sandwiches, Soup in a Breadbowl, and Vegetarian Broth Bowls.
What nearby places can I visit before or after dining at Panera Bread Naperville?
Nearby you can visit St John African Methodist Episcopal Church for a cultural experience, or if you're staying overnight, choose hotels like Extended Stay America or Red Roof PLUS+ Chicago - Naperville.
Are there other coffee shops near Panera Bread in Naperville?
Yes, Starbucks is nearby which offers additional coffee and smoothie options for your convenience.
Where can I find convenient services close to Panera Bread Naperville?
Close by, you can find services like FedEx Office Print & Ship Center for shipping needs, Western Union for money transfers, and Metro by T-Mobile for mobile phone services.