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Toasted Italiano & Balsamic Chicken Greens with Grains
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Panera Bread

3.8
(467 reviews)

Business Details

2775 Showplace Drive, Naperville, IL
60564, United States
(630) 428-2121

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Naperville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Panera Bread
2775 Showplace Drive, Naperville, IL
60564, United States

Hours

Reviews

3.8
467 reviews
5 stars
219
4 stars
95
3 stars
50
2 stars
29
1 star
74

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently noted issues with portion sizes and food quality, including soggy sandwiches and incorrect orders.

Service Issues

Many reviews highlighted poor customer service, including long wait times, rude staff, and mistakes with orders.

Cleanliness

While some customers appreciated the cleanliness of the location, others reported unsanitary conditions and sticky tables.

Value for Money

Several customers expressed dissatisfaction with the pricing relative to portion sizes and quality, feeling that the food was overpriced.

Inconsistent Experience

Customers reported varying experiences, with some visits being excellent while others were disappointing, indicating a lack of consistency in service and food quality.
  • GF
    Glenn F
    Feb 12, 2026
    5.0
    They seem to have a lot of residents. Several WiFi users with their chosen spots
  • KT
    Kevin Taylor
    Feb 6, 2026
    1.0
    THE STAFF WAS VERY FRINDLY, BUT EVERYTHING ELSE WAS TERRIBLE, THE FOOD I OEDERED CAME OUT VERY FAST AND NOW I UNDERSTAND WHY IT WAS TASTELESS AND POOR QUALITY.
  • ZC
    Zainab Cutlerywala
    Jan 1, 2026
    3.0
    Ordered the famous grill cheese but it was very disappointed 😞 it was very soggy and the cheese was also not worth
  • PS
    Peggy Sullivan
    Dec 10, 2025
    5.0
    Delicious, Delicious, Delicious. What more is there to say!!!
  • JH
    Joy Howard
    Nov 23, 2025
    1.0
    Panera is up to their old tricks again,! The take out salads are so small now like before. Not worth the money. It just doesn't make since. They did this once before. Maybe they thought we would forget! Nope! Panera is expensive! I want my money's worth and this was not it! Then my order was wrong. I asked for broccoli cheese soup and got Mac and cheese instead. I lived too far to take it back. Further it tastes like the Kraft Blue Box Mac and cheese. Definitely doing the drive through. I will take my money down the street to establishments that value take out customers hard earned money.

Frequently Asked Questions About Panera Bread

Does Panera Bread Naperville accept reservations?

No, Panera Bread Naperville does not accept reservations.

What are the operating hours of Panera Bread Naperville?

Panera Bread Naperville is open Monday to Thursday from 6:00 AM to 9:00 PM, Friday and Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
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