Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness
The restaurant is often noted for being clean and well-maintained, contributing positively to the dining experience.
Food Freshness
Many reviews highlighted that the food is generally fresh and meets McDonald's standards, although there were occasional complaints about incorrect or subpar items.
Staff Friendliness
While some customers praised friendly staff, others experienced rude or indifferent service, indicating inconsistency in employee attitudes.
Operational Issues
Several customers mentioned issues with mobile orders, drive-thru efficiency, and unclear policies, leading to frustration.
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Rachel “Rae” Wood
Nov 12, 2025
5.0
It was good and everything was cooked right and the waitress who brought our food was so sweet and nice! They were extremely busy on the inside. Almost no tables. I’m on a wheelchair and I was able to find a seat but more so in the back and it was hard to talk across the table due to the amount of people. But overall it was good.
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Ray Freundt
Nov 9, 2025
3.0
It’s a McDonald’s what can you really say. Food is mediocre, expensive for what you get.
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Isabel Unzueta
Nov 7, 2025
3.0
The iced coffee was not good and took forever to give us our meal!
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Naza A
Nov 3, 2025
5.0
I always have a great experience at this McDonald’s! The staff are friendly, the service is quick, and everything is always fresh and hot. The restaurant is clean, and the team always greets you with a smile. It’s such a small thing, but it really brightens your day. Thank you for keeping the good vibes and great service! 😊🍟
AA
angel
Oct 18, 2025
1.0
Everytime without fail when i order in advance through the app when i get to drive thru im always sent to a spot to wait. Why if the system is not working correctly is that the first question that is asked? "Will you be using the mobile app today?"i have had to wait anywhere from 5 mins on the rare chance all the way to 15 mins. Ridiculous considering multiple cars order more behind me without using the app and get their food and leave before im even given my food.
What are the regular opening hours for dine-in at McDonald's on weekdays?
McDonald's in Naperville is open from 5:00 AM to 11:00 PM Monday through Thursday, and operates 24 hours on Fridays and Saturdays.
When is McDonald's delivery service available during the week?
Delivery is available from 5:00 AM to 10:30 PM Monday through Thursday, 24 hours on Friday and Saturday, and from 5:00 AM to 9:30 PM on Sunday.
Does this McDonald's location have a drive-thru and what are the drive-thru hours?
Yes, the drive-thru is available daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, with 24-hour service on Friday and Saturday.
What services related to ordering does McDonald's offer?
They offer curbside pickup, delivery (including same-day and no-contact delivery), and mobile ordering through their app.
Can I pay with credit cards or mobile payment at McDonald’s?
Yes, payment options include American Express, Discover, Mastercard, Visa, Apple Pay, and Android Pay, as well as cash.
Where is this McDonald’s located?
It is located at 892 W 75th St, Naperville, IL 60540, USA.
What other dining options are near McDonald's?
Nearby restaurants include Fiesta Burrito, Aurelio's Pizza, El Burrito Loco, Ellie’s Deli, Pizza Hut, and Papa John's Pizza, offering Mexican, pizza, deli, and other food choices.
What services are available near McDonald’s if I need home improvement or repair?
Close by, there are businesses like Garage Doors for home improvement, BSD Garage for automotive repair, and Tom Hamilton Lightning Rods for home services.
Are there places near McDonald's in Naperville where I can relax or get beauty treatments?
Yes, nearby you can visit Organic Spa & Salon Intelligent Beauty, Sugaring NYC, Spa Paris, and TK Nails Salon for spa, waxing, massage, and nail services.
How can nearby places help me if I visit McDonald’s by car?
Nearby services like FedEx Office Print & Ship Center can assist with shipping needs, and the nearby Garage Doors shop offers home improvement — making a visit convenient if you have multiple errands in the area.