McDonald's

3.6
1089 reviews
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Business Details

516 N River Rd, Naperville, IL
60540, United States
(630) 778-9919
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
516 N River Rd, Naperville, IL
60540, United States

Hours

Reviews

3.6
1,089 reviews
5 stars
425
4 stars
232
3 stars
157
2 stars
75
1 star
200

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders, including missing items and wrong modifications.

Service Quality

Mixed feedback on staff friendliness; some customers reported rude service and long wait times.

Food Quality

Concerns about food freshness and quality, with reports of cold or undercooked items.

Cleanliness

Reports of unsanitary conditions, including dirty bathrooms and poor food handling practices.

Operational Issues

Inconsistent hours of operation and issues with drive-thru efficiency noted by multiple customers.
  • MM
    Mirmukhsin Mukhsinov
    5 days ago
    1.0
    Where is sauce for filet o fish waited 20 minutes for it check it 01/06/26
  • YY
    Yana Yarova
    Dec 22, 2025
    1.0
    Constant order mistakes at this location. Orders are often prepared incorrectly, and staff do not read order notes carefully. I ordered a breakfast sandwich for my child without cheese and butter due to a milk allergy. The sandwich was labeled “no cheese / no butter,” but inside it was a standard sandwich with cheese. This is a serious food safety issue. This is not the first time. Coffee is also often prepared incorrectly — iced instead of hot. I will no longer visit this location.
  • NE
    Nicole Eileen
    Dec 18, 2025
    2.0
    Horrible experience. Ordered food through the app. The nuggets had an off taste about them and the burger was old- definitely had been sitting out for a long time. Barely any ketchup was on the burger. It was at 530pm. Never going to this location again.
  • MB
    MaLeena B
    Dec 14, 2025
    1.0
    Closes at 10 not 11
  • SA
    sehran ali
    Nov 24, 2025
    5.0
    All the staff is really friendly and positive. Maria helped me with my order while i had problem with my reward on my app. Great service overall
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

The McDonald's in Naperville is open daily from 4:00 AM to 11:00 PM, except on Friday and Saturday when it opens at 6:00 AM, and Sunday from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sunday.