Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Consistency
Several reviews mentioned issues with food quality, including undercooked items and incorrect orders.
Cleanliness
Some customers noted cleanliness issues, particularly in the restroom and overall store condition.
Staff Friendliness
While some reviews praised friendly staff, others highlighted a lack of professionalism and dismissive attitudes.
Operational Issues
Customers frequently experienced problems with order accuracy, drive-thru operations, and adherence to posted hours.
DM
Dylan McGovern
Nov 13, 2025
4.0
I come to this particular McDonald’s very frequently, and every visit is great! Awesome staff, fast food delivery, etc. The only problem is that their self service kiosks rarely ever print receipts. While I never need them, it’s such a basic mechanic that I find to be a shame that it won’t work. If someone does need a receipt, they should have to ask for it up front. Still, a good experience as always. Just wanted to point that out and hope they fix it.
GG
George George
Oct 30, 2025
5.0
Love this privately owned McDonald's.
Clean & fast. Please bring back the ketchup in the pump containers. 🤗❤️
MH
Ms. Mila Hawkins
Oct 26, 2025
5.0
Fast and Efficient Service by Friendly Staffers .
EK
Evgenii Kurochkin
Oct 24, 2025
5.0
Чисто, уютно и прекрасный сервис
EK
Erind K
Oct 5, 2025
1.0
Went there at 10:10 pm. Store closes at 11pm waited 5 minutes on the drive through and they turn the lights off
What are the regular operating hours for this McDonald's location?
The McDonald's in Naperville is open daily from 4:00 AM to 11:00 PM, except on Friday and Saturday when it opens at 6:00 AM, and Sunday from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's?
The drive-thru is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sunday.
Can I get delivery from McDonald's in Naperville, and what are the delivery hours?
Yes, McDonald's offers delivery service daily from 6:00 AM to 9:30 PM.
What types of pickup and delivery services does this McDonald's offer?
This location provides curbside pickup, delivery, same day delivery, and no-contact delivery options.
How can I order from McDonald's using a mobile app?
You can order via the McDonald’s App available on the Apple App Store and Google Play Store, or online through their delivery website.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru service available at this McDonald's location?
Yes, this McDonald's has a drive-thru service available daily during drive-thru operating hours.
What nearby places could I visit before or after dining at McDonald's on N River Rd?
Nearby you can visit Sugar Milk Cafe for coffee, the China Station for Chinese cuisine, or Papa Johns Pizza for pizza if you want to try other dining options.
Are there any nearby automotive services close to McDonald's?
Yes, Oil Zone and Wash Zone offers oil changes and car washes nearby, and Mobil provides gas station and auto detailing services.
Which nearby healthcare facilities are close to this McDonald's?
Nearby healthcare facilities include Edward Hospital, Ankle and Foot Center of Fox Valley, and Premier Internists for various medical needs.