McDonald's

3.5
843 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3232 S Rt 59, Naperville, IL
60564, United States

Hours

Reviews

3.5
843 reviews
5 stars
330
4 stars
157
3 stars
108
2 stars
61
1 star
187

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders, missing items, and special requests not being fulfilled.

Service Speed

Many reviews highlighted long wait times for food, both in the drive-thru and dine-in, with some customers expressing frustration over slow service.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and food residues, contributing to a negative dining experience.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Food Quality

While some customers enjoyed their meals, others complained about food being cold, stale, or not fresh.
  • JL
    J Liang
    Nov 15, 2025
    1.0
    Ordered takeout. Not sure how you can mess up nuggets, fries, and burgers but everything tasted off. Fries were soft and soggy, chicken was dry and stale, and the burgers were just as bad. Wouldn't recommend this location for McDonald's. Yikes!
  • SC
    Sasuke COC
    Nov 8, 2025
    2.0
    The most expensive McDonalds in the area as everything on the menu is priced $1 higher, takes a very long time for orders (one time took 20+ minutes). The food quality is good though, hence the 2 star
  • NI
    Nina Imhof
    Oct 30, 2025
    1.0
    This location consistently disappoints. Always takes a very long time and has only gotten my order correct a handful of times. No one that works there ever seems to care at all either and often looks at you blankly and says uh I don't know.
  • TA
    Trace Ayala
    Sep 22, 2025
    1.0
    I literally had to wait half an hour and they where literally takeing hours to make the food my food sat there for 20 mins and had to wait 3mins for some straws and again HAD TO WAIT FOR A FROZEN COCA-COLA
  • AA
    Ari
    Sep 21, 2025
    1.0
    Absolutely the worst McDonald's in the area. I waited 30 minutes for my curbside order, tried reaching out to the front desk multiple times, but ended up leaving without my food. Do yourself a favor and avoid coming here on Friday evenings!

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's in Naperville, IL?

McDonald's in Naperville, IL is open from 5:00 AM to 11:00 PM Monday through Thursday, 24 hours on Friday and Saturday, and from 4:00 AM to 11:00 PM on Sunday.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services including curbside pickup, same day delivery, and no-contact delivery.