McDonald's

3.8
1133 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1520 N Naper Blvd, Naperville, IL
60563, United States

Hours

Reviews

3.8
1,133 reviews
5 stars
512
4 stars
249
3 stars
160
2 stars
60
1 star
152

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some employees being friendly and helpful, while others are reported as rude and dismissive.

Order Accuracy

Many customers expressed frustration over incorrect orders and missing items, leading to dissatisfaction.

Cleanliness

The establishment is frequently noted for being clean and inviting, with some customers appreciating the cleanliness of the dining area and restrooms.

Food Quality

While some customers enjoyed fresh and hot food, others reported issues with cold or improperly prepared items.

Management Issues

Several reviews highlighted concerns about management and staff training, with some customers feeling that management was unresponsive or ineffective.
  • DT
    Dustin Van Tate Testa (Tate)
    Nov 9, 2025
    5.0
    Super fast service
  • PS
    Phil Santoyo
    Nov 8, 2025
    3.0
    There is something wrong with the ice machine. The drinks taste chalky and spoiled
  • GS
    Greg Strez
    Oct 23, 2025
    4.0
    I come here everyday and they do a great job! Unfortunately today the large ice coffee didn't have a monopoly piece on the cup . This has happened a couple days now . Other stores have them on the cups .
  • DB
    Donovan Bandy
    Oct 20, 2025
    1.0
    Every time I come here late at night, it’s the same Worker. It’s like she does not care for her job no consideration for other people the attitude the atmosphere that comes off of her is expounding to me how she’s still there. I’m at the window asking for my receipt she slammed it on me and walks away. I proceed to go to the next window grab my food and ask for the lady to go get my receipt. She goes and gets it and I asked for the person’s name that took my order. Her name was Kelly. It is expanding to me how McDonald’s can have such a person taking orders and talking to people at their job.
  • DJ
    Driver Jay
    Oct 6, 2025
    2.0
    Late night drive though after restaurant sittee area is closed, cashier doesn't like to give me my receipt.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1520 N Naper Blvd, Naperville?

The McDonald's in Naperville is open Monday through Saturday from 5:00 AM to 11:00 PM, and Sunday from 12:00 AM to 11:59 PM.

Is McDonald's in Naperville open 24 hours for delivery?

Yes, McDonald's offers delivery service 24 hours every day of the week.