Jewel-Osco

4.1
1287 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 127 E Ogden Ave, Naperville, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (630) 420-1818. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
127 E Ogden Ave, Naperville, IL
60563, United States

Hours

Reviews

4.1
1,287 reviews
5 stars
661
4 stars
335
3 stars
137
2 stars
53
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being dismissive or unhelpful.

Checkout Experience

Long wait times at checkout due to insufficient cashiers and issues with self-checkout pricing.

Store Cleanliness

Generally positive feedback on store cleanliness and organization, though some customers reported unsanitary conditions in specific areas.

Product Availability

Frequent complaints about items being out of stock or not available, particularly in the deli and bakery sections.

Pricing Issues

Customers expressed frustration with pricing discrepancies at checkout and the perceived high prices of products.
  • OA
    Oskar “Tennant” Albizures
    Nov 10, 2025
    1.0
    Asian lady working the hot food and deli was extremely rude and interrupted and yelled at us for no reason, went out of her way to grab the worst pieces of chicken so we decided to leave it. Also when we asked a simple question she interrupted with a yell. Horrible experience at this jewel, don’t suggest people to come here.
  • OK
    Olivia Kuczaty
    Nov 5, 2025
    5.0
    Was looking for a specific item and was told that the store didn’t have it. As I was getting in my car, Todd came running out with the item I was looking for. He chased me all the way to my car to let me know that he was able to find it! That was super helpful ad it saved me a trip to another store! Thank you for caring enough to come find me!
  • KR
    Kevin Ramey
    Nov 5, 2025
    2.0
    Too many promo items in aisles making it hard to navigate. Also the staff shopping for online orders are frequently in the way. Prices on the shelves are too frequently inaccurate
  • DH
    david howard
    Nov 2, 2025
    1.0
    When checking out with sale items especially clip to save items they almost never total correctly and receipts are impossible to figure out. This problem has been surfacing on news and social media platforms.
  • SC
    Sam Crabtree
    Nov 1, 2025
    1.0
    Horrible shopping experience! Needed to stock up on groceries, so I loaded up a cart on a Saturday morning. There were no registers open with cashiers and I had to use the self check-out aisle. Seems ridiculous to make a large purchase and not have check out service. Not to mention the other customers who had only an item or two who had to wait for me. After I finished bagging my groceries and paying, the receipt machine was out of tape. I had to wait for a member of the staff (all of whom were already extremely busy with other tasks) to come reload the paper. I world think that store management would realize they need to staff the store on a Saturday morning. I'll do my shopping elsewhere in the future!

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!