Five Guys

4.3
635 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2856 S. Route 59 in Naperville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2856 S. Route 59, Naperville, IL
60564, United States

Hours

Reviews

4.3
635 reviews
5 stars
380
4 stars
136
3 stars
60
2 stars
30
1 star
29

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they are delicious and fresh, though some reported inconsistencies in preparation.

Service Issues

Several reviews highlighted poor service experiences, including staff ignoring customers and closing early.

Pricing Concerns

Many customers felt the prices were too high for the portion sizes and quality, with some stating they would only return occasionally due to cost.

Cleanliness and Atmosphere

The restaurant was often described as clean, but some customers noted issues with the dining area and overall atmosphere.

Customer Service

While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of attention.
  • CR
    Christine Rivera
    Dec 10, 2025
    1.0
    Worst $90 I spent - food was not done, sloppy. Portions were off. Friday night staff had friends come in left one person doing all the work!
  • LU
    Luis Uribe
    Nov 30, 2025
    1.0
    This guys decided to close 2 hrs early and I couldn’t pick up my online order, this is ridiculous. 11/30/25 8:17 pm
  • CH
    Chris Harej
    Nov 17, 2025
    5.0
    Great Food. Very clean eating area!!
  • SM
    Steve Meier
    Nov 6, 2025
    4.0
    A little expensive for me for a hamburger place, but, I enjoyed it and will go back.
  • BB
    Bri
    Oct 4, 2025
    1.0
    I physically was sitting in the restaurant staring at the employees and they ignored me for ten minutes to fill online orders. If I'm paying $8 for a fast food milkshake, you need to actually give me the milkshake without being reminded twice. Full staff and an empty dining room, too.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.