Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 22 E Chicago Ave. in Naperville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
339 reviews
5 stars
178
4 stars
75
3 stars
40
2 stars
14
1 star
32
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting they are delicious and satisfying, though some reported issues with cold or soggy fries.
Customer Service
Feedback on customer service was mixed, with several reviews highlighting rude or unhelpful staff, while others mentioned friendly and efficient service.
Pricing
Many customers found the prices to be high for the quality and quantity of food received, with some expressing dissatisfaction over perceived value.
Cleanliness
The restaurant was often described as clean, but there were complaints about hygiene issues, particularly regarding food preparation and restroom access.
Delivery Issues
Several reviews indicated problems with delivery, including cold food upon arrival and poor communication from staff regarding order status.
- AGAriana GonzalezNov 16, 20255.0Staff and manager really helpful they took little bit over the fries but worth the wait !
- RTRavi TejaNov 16, 20251.0Worst food worst experience
- KKKarlatanaNov 15, 20255.0Great experience at this Five Guys! The manager was extremely friendly and made us feel very welcome. The service was fast, and the restaurant was very clean. Definitely one of the best Five Guys locations I’ve visited. Highly recommend!
- SSSamanthaNov 15, 20255.0Very friendly workers, clean atmosphere and great service. Fries take a while but its worth the wait and I appreciate them being freshly made!
- MPMatthew PorterNov 1, 20251.0Don’t order delivery. The driver will sit behind potters place waiting on another order for 40 min. Your food will arrive cold and Five guys will offer you A free fry on your next in person visit. If you order A Cajun fry they will give you normal. I will not be ordering 5 guys again. $40 for A burger and fries cold!( with delivery cost) then Here’s A fry the next time you waste money here!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys Naperville accept reservations?
No, Five Guys at 22 E Chicago Ave. in Naperville does not accept reservations.
What are the operating hours for Five Guys in Naperville?
Five Guys Naperville is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Naperville offer delivery and pickup services?
Yes, Five Guys Naperville offers in-store pickup and delivery services from 11:00 AM to 9:30 PM daily.
How can I order Five Guys Naperville's menu online?
You can order online at https://order.fiveguys.com/location/naperville/menu or through the Five Guys app available on Apple App Store and Google Play Store.
What payment options are accepted at Five Guys Naperville?
Five Guys Naperville accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Five Guys Naperville offer gluten-free menu options?
Some sandwiches including burgers and veggie sandwiches are available without a bun. However, there is a risk of cross-contamination. Please check the allergen chart for details.
What is the dress code at Five Guys Naperville?
The attire at Five Guys Naperville is casual, making it comfortable for all customers.
Are there family-friendly amenities at Five Guys Naperville?
Yes, Five Guys Naperville welcomes children and provides high chairs for younger guests.
What nearby places can I visit before or after dining at Five Guys Naperville?
Near Five Guys Naperville, you can visit spas like VitaSPAstudio and A touch of Auredika massage therapy, or grab a frozen yogurt at ForeverYogurt Naperville Downtown for a sweet treat.
Is there an Italian restaurant close to Five Guys Naperville?
Yes, Timpano Italian Chophouse and Rosebud Italian Specialties & Pizzeria are nearby if you'd like to enjoy Italian cuisine before or after your visit.
Are there beauty salons near Five Guys Naperville for some pampering?
Absolutely, you can visit several nearby beauty salons like Audra & Rebecca's Studio, Lysande Teeth Whitening, or Salon Blush to complement your day.