Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
While some customers praised the friendly and helpful staff, others reported rude service and long wait times.
Food Quality
Many reviews highlighted the freshness and taste of the bagels, but there were complaints about incorrect orders and declining food quality.
Order Efficiency
Numerous customers experienced long wait times for their orders, especially for mobile orders, indicating issues with order management.
Atmosphere and Cleanliness
Feedback varied on the cleanliness of the location, with some noting it was dirty and unkempt, while others appreciated the atmosphere.
Dining Experience
Customers expressed frustration over the lack of indoor dining options, which has been a consistent complaint since the pandemic.
SA
Sara Al
Oct 28, 2025
5.0
I was helped by Bonnie at the Downtown Naperville Einstein’s, and she was absolutely wonderful! She’s so kind and genuinely cares about customers. Her positive energy made my whole visit better. I highly recommend!
AP
anonymous penguin
Oct 17, 2025
1.0
The workers refuse to make my order correctly and don’t give me my food either
JM
Jake Mesewicz
Sep 29, 2025
5.0
The best service for any Einstein Brothers in Chicagoland.
RS
Raj Soni
Sep 21, 2025
2.0
I visit this shop often and recently I see employees do not attend the customer in queue quickly. I had to wait for 10 minutes at the register to give my order while shop had 6-7 customers only, I had to call several times for employee to get attention.
AP
Alyssa Poshka
Sep 20, 2025
2.0
Ridiculous. I ordered on the app and paid for a muffin and didn’t receive it.. my bagels was supposed to be sliced thin and it was not. Honestly a waste of money lol
Frequently Asked Questions About Einstein Bros. Bagels
What types of products does Einstein Bros. Bagels offer?
Einstein Bros. Bagels offers fresh-baked bagels, cage-free egg sandwiches, deli lunch sandwiches, breakfast and lunch for groups, specialty coffee beverages, pastries, and more.
What are the operating hours of Einstein Bros. Bagels in Naperville?
The store is open daily from 6:00 AM to 2:00 PM. On December 24th, it opens from 7:00 AM to 1:00 PM, and it is closed on Christmas Day.
Does Einstein Bros. Bagels offer online ordering or mobile app services?
Yes, you can order online via their website or use their mobile apps available on iOS and Android for convenient ordering and access to coupons and gift cards.
What payment options are accepted at Einstein Bros. Bagels?
They accept American Express, Discover, Mastercard, Visa, cash, and mobile payments such as Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Does Einstein Bros. Bagels provide catering services?
Yes, they offer catering services for breakfast and lunch, including group orders such as Baker’s Dozen Bagel Boxes and breakfast deals.
What are some signature specialties of Einstein Bros. Bagels?
Their specialties include gourmet bagels, signature cage-free egg sandwiches like the All Nighter, Texas Brisket and Farmhouse sandwiches, Nova Lox Sandwich, and cold brew coffee beverages.
Is there parking available when visiting Einstein Bros. Bagels at 22 Jackson Ave?
Yes, free parking is available both on the street and in parking lots near the location.
What nearby places of interest can I visit around Einstein Bros. Bagels in Naperville?
Nearby you can visit Lauren Rae Jewelry Boutique for fashion accessories, Lena Rose Beauty spa for relaxation, and Naperville Century Walk museum and art gallery for cultural exploration.
How can I combine a visit to Einstein Bros. Bagels with nearby dining or entertainment options?
After enjoying bagels or breakfast sandwiches, you can visit nearby Sullivan’s Steakhouse for a steak dinner, or relax at Peanuts Bar & Grill and The Northcott Liquorette for drinks and a social atmosphere.
Are there any nearby stores where I can shop before or after visiting Einstein Bros. Bagels?
Yes, you can shop at nearby Williams-Sonoma for kitchen supplies, Dash Of Nash for women's clothing, and Pottery Barn for home decor.