Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Naperville, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
494 reviews
5 stars
237
4 stars
101
3 stars
42
2 stars
23
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and inattentive.
Order Accuracy
Many customers reported issues with incorrect orders, substitutions without notification, and overall order mishandling.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and unclean food handling practices.
Product Quality
Feedback indicated dissatisfaction with the quality of food items, including stale donuts and poorly made drinks.
Positive Experiences
Despite the negative feedback, some customers praised the quick service and friendly staff during certain shifts.
- DKd kOct 23, 20251.0the guy taking our order at the drive through was a younger, taller, built man. we could barely hear him, he had me repeat the order 3 times, then when we got to the window he genuinely did not say a single word. before we left, we realized he had forget a wrap and he rolled his eyes, banged his hand on the table, then walked away. awful and rude this guy needs to be fired.
- COChristopher OchoaJul 30, 20255.0Hey guys, when you guys are closing can I have the donuts? Thanks
- SPSejal PatelzdcJul 17, 20251.0Lot of mosquitoes 🦟 on donut. Place is dirty!
- CBC BJun 30, 20251.0I would give this place zero stars if I cloud, the dude could barely speak English and they were out of a bunch of stuff and they were extremely rude. Don’t come here if you’re expecting good service.
- HDH DaveJun 24, 20251.0today night server service is very bad， and attitude is very rude， I will definitely complain to Dunkin customer service. This is the worst experience I had at Dunkin
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Naperville, IL?
Dunkin' in Naperville is open 24 hours Monday through Friday, from 5:00 AM to 11:00 PM on Saturdays, and from 5:00 AM to midnight on Sundays.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What are the new holiday drink options available at Dunkin'?
You can try the new Cookie Butter Cloud Latte, Berry Sangria Refresher, and the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes this holiday season.
What types of meals are served at this Dunkin' location?
Dunkin' serves breakfast, lunch, and brunch at this location.
Can I order Dunkin's products ahead of time?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience or through their website.
What specialities can I find at Dunkin' in Naperville?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' Naperville have a drive-thru?
Yes, this location has a drive-thru service for your convenience.
Are there any nearby food options close to Dunkin' on Brookdale Rd?
Yes, you can find nearby options such as Hot Stuff Pizza and Domino's Pizza for more food choices after your coffee or breakfast at Dunkin'.
What nearby places can I visit for a sweet treat besides Dunkin'?
Nearby, you can visit Baskin-Robbins, an ice cream shop and bakery, ideal for enjoying ice cream or smoothies after your visit to Dunkin'.
Are there fitness facilities near Dunkin' Naperville?
Yes, Jazba Fitness and Anytime Fitness Naperville are close by, so you might enjoy a workout before or after grabbing coffee and food at Dunkin'.