Brand Certified
Dunkin'
3.7(501 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
1991 Brookdale Rd, Naperville, IL
60563, United States
Certified by Dunkin' • Feb 22, 2026
(630) 848-0030
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Naperville, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.7
501 reviews
5 stars
238
4 stars
102
3 stars
43
2 stars
23
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Order Accuracy
Many customers reported frequent mistakes with their orders, including wrong items and incorrect charges.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and food handling.
Product Quality
Customers expressed dissatisfaction with the quality of food and drinks, citing stale items and incorrect preparations.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and enjoyed specific menu items.
- ZMzahra moor2 days ago1.0made an online order and got the confirmation email,,,, got there, they dismissed me saying they dont have it with no offer to make it for me, zero costumer service
- AAAzaaFeb 1, 20261.0These guys suck at their job. Save yourself the time and go to a different Dunkin. These guys did not give us the five dollar meal deal and instead charged us full price. There was also an offer for a 3 dollar refresher but instead they charged me full price at 7 dollars. At the window, when I asked for my receipt I had to ask twice because they forgot and were instead chatting with each other. Upon eating my meal, I realized that they used bacon in my wake up wrap when I specifically said sausage. It says sausage on my receipt too. When I called to ask about a price adjustment, they listened for maybe 4 minutes and then hung up on me.
- SNSarinthia NewmanDec 26, 20251.0How do you mess up a medium iced coffee with Carmel, cream & sugar? Cup over flowing and gross. Waited in drive through about 10 minutes, no other customers. Try a different Dunkin. Wasted my free coffee points 🙄
- KKKevinDec 25, 20251.0Bought two drinks. Walked away without giving receipt in the drive-thru. Small coffee, cream and sugar. Tasted like they forgot to put the coffee in. Clowns.
- KMKimberly MooreNov 30, 20255.0I have been coming here for the last 3 years and they always provide my order right. I love they are 24 hours open as it’s very convenient when im craving something sweet!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Naperville, IL?
Dunkin' in Naperville is open 24 hours Monday through Friday, from 5:00 AM to 11:00 PM on Saturdays, and from 5:00 AM to midnight on Sundays.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What are the new holiday drink options available at Dunkin'?
You can try the new Cookie Butter Cloud Latte, Berry Sangria Refresher, and the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes this holiday season.
What types of meals are served at this Dunkin' location?
Dunkin' serves breakfast, lunch, and brunch at this location.
Can I order Dunkin's products ahead of time?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience or through their website.
What specialities can I find at Dunkin' in Naperville?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' Naperville have a drive-thru?
Yes, this location has a drive-thru service for your convenience.
Are there any nearby food options close to Dunkin' on Brookdale Rd?
Yes, you can find nearby options such as Hot Stuff Pizza and Domino's Pizza for more food choices after your coffee or breakfast at Dunkin'.
What nearby places can I visit for a sweet treat besides Dunkin'?
Nearby, you can visit Baskin-Robbins, an ice cream shop and bakery, ideal for enjoying ice cream or smoothies after your visit to Dunkin'.
Are there fitness facilities near Dunkin' Naperville?
Yes, Jazba Fitness and Anytime Fitness Naperville are close by, so you might enjoy a workout before or after grabbing coffee and food at Dunkin'.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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