Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Naperville, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers reported a mix of experiences with staff, ranging from friendly and efficient service to rude and unprofessional behavior.
Order Accuracy
There were numerous complaints about incorrect orders and poor handling of requests, leading to customer frustration.
Product Quality
Feedback on food and drink quality was inconsistent, with some praising fresh coffee and donuts, while others received stale or poorly made items.
Speed of Service
Many reviews highlighted slow service, particularly during busy times, with long wait times reported in both drive-thru and in-store.
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Jaylin Anderson
Jan 29, 2026
1.0
I paid 13 for to drink my drink was made poorly foam all in my cup not a lot of milk at all
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tanya varela
Dec 24, 2025
1.0
This use to be me my favorite Dunkin and the lady at night is so rude and she always gives me attitude. And my coffee is so bad taste just like water. I don’t think yall should have have these type of workers.
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Araceli Aca Varela
Nov 9, 2025
1.0
I payed $13 for 2 drinks and a sandwich, my coffee was made poorly by the lady PRAVEG, I went back because I noticed my coffee didn’t even have a label of what I ordered, I kindly asked if she could remake it the way I ordered it and asked me to pay more of what I already did. This is not the first time that this has happened. I drive to this location because it’s closer to my home but I will definitely be driving to a further location.
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Anneke Nilles
Oct 25, 2025
1.0
I asked for my drink remade because it was completely wrong - the woman at the drive up window was not only extremely rude but she 100% went into the back, didn’t remake my drink, and gave me the same drink back in the same cup and everything.
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MandieJaneBrain
Oct 11, 2025
5.0
This Dunkin’ on Wheaton & Warrenville...it's connected to that BP...Holy THANK THE LORD....They get it! Coffee’s always on point, food’s hot, and the crew moves like they’ve got somewhere better to be (in the best way). Even when the line’s wrapped, they keep it pushing. It’s giving efficiency, caffeine, and good vibes. Easily one of the best Dunkins in the area — no notes, just love.