Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Naperville, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
285 reviews
5 stars
126
4 stars
44
3 stars
26
2 stars
17
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting rude staff and unresolved order issues.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Cleanliness
Several reviews mentioned the store's cleanliness issues, including dirty conditions and unsanitary practices.
Product Quality
Customers expressed disappointment with the quality of food items, including stale donuts and poorly prepared drinks.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their exceptional service and enjoyed the coffee and donuts.
- PIPete Inorio1 day ago4.0Went through the drive up. Dunkin' Donuts are not what they were. They used to be made at each shop now they're sent in frozen and just baked at the store.
- PCPat ConsidineDec 1, 20251.0Terrible customer service! The manager Alfonzo especially rude! I had a small request and he told me the owner has 100 stores and doesn’t need my business!. Such arrogance! I’ll never go back here! Dirty store=bad management! Period!
- LFLana FaySep 22, 20251.0was not busy but worker took his sweet time. waited like 20 mins for a sandwich
- SASamiha AlhasanSep 14, 20254.0I love Dunkin, quick, easy, and a lot more affordable than other coffee spots. Coffee can be a bit watery, but donuts are also always awesome.
- AJAli JafferyAug 30, 20251.0Staff here can be rude.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Naperville, IL?
Dunkin' in Naperville, IL is open daily from 4:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' location offers delivery and curbside pickup services.
What special holiday drinks can I try at this Dunkin'?
During the holiday season, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I use the Dunkin' mobile app to order ahead at the Naperville location?
Yes, you can order ahead for a fast grab-and-go experience using the Dunkin' mobile app available on iOS and Android.
What types of meals are served at this Dunkin'?
This Dunkin' serves breakfast, brunch, and lunch.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
Is free Wi-Fi available at this Dunkin'?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
What nearby places can I visit before or after stopping at Dunkin'?
Nearby places include Baskin-Robbins for ice cream and desserts, Naperville Public Library for reading and community events, and Lou Malnati's Pizzeria for a delicious pizza meal.
Are there any health or wellness services near this Dunkin'?
Yes, nearby health and wellness services include Symmetry Chiropractic & Acupuncture and Palm Beach Tan for skin care and tanning.
What other food options are close to Dunkin' in Naperville?
Nearby food options include Subway for sandwiches, Smoothie King for healthy smoothies, and McAlister's Deli for deli-style meals.