Brand Certified
Dunkin'
3.5(289 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
2880 95th St, Naperville, IL
60564, United States
Certified by Dunkin' • Feb 22, 2026
(630) 922-4432
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Naperville, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.5
289 reviews
5 stars
127
4 stars
44
3 stars
26
2 stars
18
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting rude staff and unresolved order issues.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Cleanliness
Several reviews mentioned the store's cleanliness issues, including dirty conditions and unsanitary practices.
Product Quality
Customers expressed disappointment with the quality of food items, including stale donuts and poorly prepared drinks.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their exceptional service and enjoyed the coffee and donuts.
- JJJ4 days ago1.0Zero stars. Worst Dunkin In Naperville IL, horrible customer service staff. They need to be changed, attitude is horrible and they have zero manners.
- JGJulie GalanisFeb 19, 20262.0The service at this location is very poor. They are very rude to their customers. There needs to be a training on how to talk to others. Also the workers will put the credit card in wrong and say it is declined when that is not the case. If you ask them to redo it they get very defensive. Very poor Dunkin’ Donuts. I hope there are changes made.
- MIM IIIFeb 15, 20265.0HAHAH The 1 star and 2 star reviews crack me up!! "My drink was half full" "My donut was stale"!! LOL!!! Why would you take a 1/2 full drink and not say something? Or is your only outlet on the keyboard. You could even simply go right back, and they will make it right. Don't you check your items when you get them? I saw one on here "How dare you serve my 7 year old a stale donut" I actually spit out my DD coffee when I read that!! Believe me hun, your 7 year old doesn't know what a stale donut taste like. They just like the fact its sweet, again, CHECK YOUR ITEMS!! This DD is fantastic and always are fast and pleasant. They know your order by the sound of your voice. Have they gotten my coffee order wrong in the past? Yes, do I taste it and have them fix it? YES! Stop with the pointless belly aching.
- PKpavan kumar kundetiFeb 14, 20261.0I asked for extra cup but she didn’t even respond I call like 10 times he closed the door I felt very upset it was not good Very horrible experience
- PIPete InorioJan 10, 20264.0Went through the drive up. Dunkin' Donuts are not what they were. They used to be made at each shop now they're sent in frozen and just baked at the store.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Naperville, IL?
Dunkin' in Naperville, IL is open daily from 4:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' location offers delivery and curbside pickup services.
What special holiday drinks can I try at this Dunkin'?
During the holiday season, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I use the Dunkin' mobile app to order ahead at the Naperville location?
Yes, you can order ahead for a fast grab-and-go experience using the Dunkin' mobile app available on iOS and Android.
What types of meals are served at this Dunkin'?
This Dunkin' serves breakfast, brunch, and lunch.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
Is free Wi-Fi available at this Dunkin'?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
What nearby places can I visit before or after stopping at Dunkin'?
Nearby places include Baskin-Robbins for ice cream and desserts, Naperville Public Library for reading and community events, and Lou Malnati's Pizzeria for a delicious pizza meal.
Are there any health or wellness services near this Dunkin'?
Yes, nearby health and wellness services include Symmetry Chiropractic & Acupuncture and Palm Beach Tan for skin care and tanning.
What other food options are close to Dunkin' in Naperville?
Nearby food options include Subway for sandwiches, Smoothie King for healthy smoothies, and McAlister's Deli for deli-style meals.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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