Dunkin'

4.0
241 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Naperville, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1201 S. Naper Blvd, Naperville, IL
60540, United States

Hours

Reviews

4.0
241 reviews
5 stars
145
4 stars
32
3 stars
17
2 stars
10
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude or unhelpful staff, while a few mention friendly and efficient service.

Product Quality

Several customers reported issues with the freshness and quality of food items, particularly donuts and coffee, with complaints about stale products and poor preparation.

Operational Hours

Customers expressed frustration over the early closing time and inconsistent service during business hours, including locked doors despite being within operating hours.

Speed of Service

Many reviews praised the speed of service, particularly in the drive-thru, although some noted issues with order accuracy.
  • LD
    Lila D
    4 days ago
    5.0
    Staff is really nice, efficient, and patient. I got the new Megan Thee Stallion protein smoothie. It tastes very similar to the Sabrina Carpenter Strawberry Daydream Refresher, just minus the foam. But I’m not complaining, the price is good and it tastes good
  • TM
    Tyler Myers
    Jan 4, 2026
    1.0
    Usually a bunch of children with poor communication skills.
  • HR
    Hiba RDH
    Dec 6, 2025
    5.0
    I go to this location to have my cappuccino done by Dax. He makes BEST cappuccino ever. He is very nice and friendly. Thank you Dax you are awesome! 👌🏻👏🏻
  • GM
    Gavin McCormick
    Jul 31, 2025
    2.0
    With the exception of one individual who works there who is a sweetheart. The staff is incompetent, inconsistent, and judgmental when it comes to the service they provide. Up-charging for orders that are not that difficult to apply their advertised deals towards. Do not come here unless you are looking for a quick doughnut or something minimal. Go to ogden or anywhere else instead.
  • CS
    Chris Satur
    Jul 30, 2025
    1.0
    Inside closes at 7p. Way too early.

Frequently Asked Questions About Dunkin'

What types of food and beverages does Dunkin' Naperville offer?

Dunkin' Naperville offers coffee, espresso, donuts, breakfast sandwiches, tea, and a variety of premium beverages including specialty and holiday lattes.

What are the operating hours of Dunkin' at 1201 S. Naper Blvd, Naperville?

Dunkin' at this location is open 24 hours a day, 7 days a week.