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Dunkin'

3.9
(245 reviews)

Business Details

(630) 369-2272
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Naperville, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1201 S. Naper Blvd, Naperville, IL
60540, United States

Hours

Reviews

3.9
245 reviews
5 stars
145
4 stars
32
3 stars
17
2 stars
10
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while a few praised individual employees for their friendliness.

Product Quality

Several reviews highlighted issues with the freshness and quality of food items, particularly donuts and coffee, with complaints about stale products and poor preparation.

Efficiency

Many customers noted quick service and efficient drive-thru operations, although some experienced order inaccuracies and communication issues.

Cleanliness

The establishment is generally described as clean, but there are mixed reviews regarding the overall experience, with some customers feeling uncomfortable due to staff behavior.
  • DS
    Dan Stapinski
    Jan 23, 2026
    1.0
    Coffee bad
  • MA
    Musa Ahsan
    Jan 16, 2026
    1.0
    Customer service was terrible she was so rude and told us we don’t look like we have enough money
  • KS
    Kaitlin Saldanha
    Jan 15, 2026
    1.0
    They price gouge at the drive thru. I was charged nearly $15 this morning for 2 wake up wraps and a large hot regular coffee, which SHOCKED me. Same order was $12 just 2 days ago. Then I price checked ordering through the app, and the same exact order was ~$9.50. Shady, shady, shady.
  • LD
    Lila D
    Jan 7, 2026
    5.0
    Staff is really nice, efficient, and patient. I got the new Megan Thee Stallion protein smoothie. It tastes very similar to the Sabrina Carpenter Strawberry Daydream Refresher, just minus the foam. But I’m not complaining, the price is good and it tastes good
  • TM
    Tyler Myers
    Jan 4, 2026
    1.0
    Usually a bunch of children with poor communication skills.

Frequently Asked Questions About Dunkin'

What types of food and beverages does Dunkin' Naperville offer?

Dunkin' Naperville offers coffee, espresso, donuts, breakfast sandwiches, tea, and a variety of premium beverages including specialty and holiday lattes.

What are the operating hours of Dunkin' at 1201 S. Naper Blvd, Naperville?

Dunkin' at this location is open 24 hours a day, 7 days a week.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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