Dunkin'

Reviews

• MT

  Matts Taylor

  Feb 22, 2026
  2.0
  Went through drive-thru to order an iced coffee, discovered that it tasted like cream water with the essence of burnt coffee in the background, parked the car went inside asked for a remake, got the exact same product a second time. Something is wrong with how they're making the coffee or how they're maintaining the equipment.
• JM

  Joe Manella

  Jan 18, 2026
  2.0
  Not the friendliest staff
• NA

  Nodira Abdurashidova

  Dec 27, 2025
  5.0
  Our go and get some food place, always good food, service and clean inside
• MZ

  Mr. Z

  Dec 22, 2025
  5.0
  I JUST have to say, I have always had a great time dining at this facility. I bet this is the 32nd time I’ve come in person, and the service is always profoundly stellar. Coffee? Usually Yummy as a Bug. These days (especially around dis Holly Jolly time), I usually go with my brother. It provides a great social atmosphere, with 2019-esque music. The one thing that confused me (just a tad) was that as me and my brother dined in today, this woman working for the multi-million dollar company kept touching her ear and saying, “Can I help you?” It didn’t make sense because I was pleased as can be, but she just kept checking in like that. Also, I biked here. Bikable distance from Naperville, IL.
• KS

  Kaylee Stemple

  Dec 9, 2025
  1.0
  I called in the morning to see if I left my credit card there. They said they were busy and to call back later, which I understand as it was morning rush. I called back, but my phone wasn't ringing and I could not hear them answering so I called back 2 times. On the 3rd attempt it finally rang, this woman answered and was immediately hostile saying “why do you keep calling and not saying anything?!”. I told her that it was an issue with my phone and I was just calling to ask about my credit card. She said “oh” and did not apologize. I understand that someone calling and not answering is frustrating, but you should never answer a phone that hostile. It was very alarming when I would have answered and said “I’m so sorry I had an issue with my phone, etc.”. Not good customer service, and kind of upsetting.

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