Chipotle Mexican Grill

2.1
418 reviews
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About

Mexican Restaurant
Chipotle 75th & Naper is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1315 S Naper Blvd, Naperville, IL
60540, United States

Hours

Reviews

2.1
418 reviews
5 stars
82
4 stars
23
3 stars
15
2 stars
21
1 star
277

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, floors, and food preparation areas.

Customer Service

Many customers experienced rude and unhelpful staff, with complaints about poor service and lack of attention to orders.

Order Accuracy

Frequent issues with incorrect orders and missing items were reported, leading to customer frustration.

Food Quality

Several reviews mentioned subpar food quality, including cold meals, small portions, and stale ingredients.

Staffing Issues

Customers noted that the location is often understaffed, resulting in long wait times and disorganized service.
  • MS
    Marc Sundstrom
    6 days ago
    5.0
    Quick, delicious and great service!
  • KS
    Kurt Schlichting
    Nov 7, 2025
    1.0
    Never again.for the second time in a row we order fajitas bowl and the have no fajitas after waiting 35 min , just picking up the food. Had then to wait a half hour just for them to tell us the ran out of food. The restaurant was empty. Do not go to this Chipotle. You will loose.
  • BF
    Ben Freer
    Nov 6, 2025
    1.0
    This is the worst Chipotle I've ever been to by a large margin
  • ES
    evaldas sinickas
    Oct 25, 2025
    2.0
    Very dirty place, looks like the management don't care, and clean floor one a week. Even 2 stars is to much.
  • MD
    Mariah D
    Oct 16, 2025
    1.0
    I wish I checked the reviews before going here. This was my first chipotle experience after several years and now I see why I stopped eating here. I got a veggie bowl and for some reason the cook told the cashier it was steak and almost charged me 20 dollars for a damn bowl. When I corrected them they changed the price and slammed my cup and chips into my bag and told me to have a good day with the most demonic stare ever as if it was my fault or something. Do better and stop hiring people with anger issues

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 75th & Naper in Naperville serve?

Chipotle Mexican Grill offers customizable Mexican-style fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the hours of operation for Chipotle Mexican Grill at 1315 S Naper Blvd?

The restaurant is open daily from 10:45 AM to 10:00 PM.