Chipotle 75th & Naper is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, floors, and food preparation areas.
Customer Service
Many customers experienced rude and unhelpful staff, with complaints about poor service and lack of attention to orders.
Order Accuracy
Frequent issues with incorrect orders and missing items were reported, leading to customer frustration.
Food Quality
Several reviews mentioned subpar food quality, including cold meals, small portions, and stale ingredients.
Staffing Issues
Customers noted that the location is often understaffed, resulting in long wait times and disorganized service.
MS
Marc Sundstrom
6 days ago
5.0
Quick, delicious and great service!
KS
Kurt Schlichting
Nov 7, 2025
1.0
Never again.for the second time in a row we order fajitas bowl and the have no fajitas after waiting 35 min , just picking up the food. Had then to wait a half hour just for them to tell us the ran out of food. The restaurant was empty. Do not go to this Chipotle. You will loose.
BF
Ben Freer
Nov 6, 2025
1.0
This is the worst Chipotle I've ever been to by a large margin
ES
evaldas sinickas
Oct 25, 2025
2.0
Very dirty place, looks like the management don't care, and clean floor one a week. Even 2 stars is to much.
MD
Mariah D
Oct 16, 2025
1.0
I wish I checked the reviews before going here. This was my first chipotle experience after several years and now I see why I stopped eating here. I got a veggie bowl and for some reason the cook told the cashier it was steak and almost charged me 20 dollars for a damn bowl. When I corrected them they changed the price and slammed my cup and chips into my bag and told me to have a good day with the most demonic stare ever as if it was my fault or something. Do better and stop hiring people with anger issues
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at 75th & Naper in Naperville serve?
Chipotle Mexican Grill offers customizable Mexican-style fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the hours of operation for Chipotle Mexican Grill at 1315 S Naper Blvd?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Naperville?
It is located at 1315 S Naper Blvd, Naperville, IL 60540, USA in the Dupage sublocality area.
Can I order food online from Chipotle at the 75th & Naper location?
Yes, you can order online through the Chipotle app or via their order website at https://order.chipotle.com/.
How can I contact Chipotle Mexican Grill at the 75th & Naper location?
You can reach them by phone at +1 630-687-1692 or via email at IL.4004.75thNaper@chipotle.com.
What social media platforms does Chipotle Mexican Grill use for updates and promotions?
Chipotle is active on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, YouTube, and LinkedIn for updates and exclusive offers.
Are there any convenient banking services near Chipotle Mexican Grill at 75th & Naper?
Yes, there are several nearby banking options including BMO Bank N.A Branches, PNC, U.S. Bank, and multiple ATMs such as the U.S. Bank ATM and usbank locations, which can be useful for customers needing financial services before or after dining.
What other dining options are available near Chipotle Mexican Grill at 1315 S Naper Blvd?
Nearby you can find a variety of restaurants such as Jersey Mike's Subs for sandwiches, McDonald’s for fast food burgers, BIBIBOP Asian Grill for vegetarian Asian cuisine, Boston Market for American eats, Subway for sandwiches, Poke Bros. for poke bowls, and Sanfratello's Pizza for pizza lovers.
Are there any shopping or wellness centers close to Chipotle Mexican Grill at 75th & Naper?
Yes, customers can visit Market Meadows Shopping Center for various retail needs, Club Pilates for fitness, NP Nails for nail care, Perspire Sauna Studio for spa services, and Pins Family Chiropractic Clinic for health and wellness.
Does Chipotle Mexican Grill support sustainable and humane food sourcing practices?
Yes, Chipotle follows its 'Food with Integrity' principles, sourcing ingredients from farms that adhere to humane and sustainable practices and using only 53 real ingredients without artificial additives.