Arby's

4.1
639 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
296 S State Route 59, Naperville, IL
60540, United States

Hours

Reviews

4.1
639 reviews
5 stars
343
4 stars
147
3 stars
81
2 stars
30
1 star
38

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed the roast beef and fries, while others reported undercooked items and food safety issues.

Customer Service

Customer service experiences varied widely; some praised friendly staff, while others reported rudeness and unprofessional behavior.

Cleanliness

The restaurant was frequently noted as clean, but some customers reported dirty conditions in the dining area and bathrooms.

Order Accuracy

Several customers experienced issues with order accuracy, including missing items and incorrect orders.
  • FF
    Frank Frank67 Frank67
    Dec 6, 2025
    5.0
    It is a good food Kind employees and very very clean and very nice
  • CB
    Charles Becket
    Nov 12, 2025
    5.0
    I have been a fan of Arby's for many years, I stopped in for a quick late lunch. I had the double roast beef sandwich and some potato cakes. I would have to say that was the best Arby's meal I can remember having. The meat was juicy with a great taste. The bun was fresh and the potato cakes were delicious nice and crisp on the outside and cooked perfectly on the inside. I don't usually get excited about fast food but this was a good experience. The staff was friendly as well.
  • PG
    Petra Galvan
    Oct 26, 2025
    4.0
    Enjoy the new lemonades
  • BB
    Bill
    Oct 22, 2025
    3.0
    The steak nuggets are awful. Although if you're looking for jerky you might like it. The one good thing I can say about the steak is there was no fat. The chicken strips are not very good. Soft breading, tough meat, below average flavor. The beef n cheddar is good as always. Hot and fresh. Same with the fries. Service is fast and friendly. Dining room is clean.
  • SN
    Sasi Neelati
    Oct 14, 2025
    1.0
    Few days ago when I went there, I did not receive the food that I ordered for takeout. I did not check till I got home. I called and spoke with a female manager and she said just bring the receipt back and we will take care of it for you which seemed fine but when I went back two days later so they can take care of the situation for me, He asked me for my name I spelled it out, and he said the manager did not write your name down But I said I have the receipt. I can clearly give that to you, and he just looked at me With a weird face saying, do you know which manager you talk to I said no I did not ask for her name I said is it good enough if I keep the receipt and she said yes that’s all that I asked in the end he said he’ll make me the food, giving me a weird expression. Like I was trying to come there for free food that is absolutely not the case so if I was the field manager for this Arby’s, I would tell my employees to act better because they definitely don’t know how to act polite