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Arby's

4.1
(643 reviews)
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Business Details

296 S State Route 59, Naperville, IL
60540, United States
(630) 717-4944
http://www.arbys.com/locations/us/il/naperville/296-s-state-route-59/store-5924
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
296 S State Route 59, Naperville, IL
60540, United States

Hours

Reviews

4.1
643 reviews
5 stars
348
4 stars
147
3 stars
81
2 stars
30
1 star
37

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the gyros, curly fries, and roast beef sandwiches, but some reported issues with undercooked items and food safety concerns.

Customer Service

Feedback on customer service was mixed; while many praised friendly staff, others reported rude interactions and poor handling of complaints.

Cleanliness

The restaurant was frequently noted for its cleanliness, with many customers appreciating the tidy dining area and clean bathrooms.

Order Accuracy

Several customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.
  • PS
    Peggy Sullivan
    Feb 10, 2026
    5.0
    The Greek Gyros are soooo good. CONFESSION --- I'm ADDICTED to their CURLY FRIES !!! YUMMY FOR THE TUMMY. ( HA - HA ). I went to the Arby's on Rte 59 in Naperville.
  • KK
    Kika
    Jan 22, 2026
    5.0
    The staff is always polite and cheerful.
  • FF
    Frank Frank67 Frank67
    Dec 6, 2025
    5.0
    It is a good food Kind employees and very very clean and very nice
  • CB
    Charles Becket
    Nov 12, 2025
    5.0
    I have been a fan of Arby's for many years, I stopped in for a quick late lunch. I had the double roast beef sandwich and some potato cakes. I would have to say that was the best Arby's meal I can remember having. The meat was juicy with a great taste. The bun was fresh and the potato cakes were delicious nice and crisp on the outside and cooked perfectly on the inside. I don't usually get excited about fast food but this was a good experience. The staff was friendly as well.
  • BB
    Bill
    Oct 22, 2025
    3.0
    The steak nuggets are awful. Although if you're looking for jerky you might like it. The one good thing I can say about the steak is there was no fat. The chicken strips are not very good. Soft breading, tough meat, below average flavor. The beef n cheddar is good as always. Hot and fresh. Same with the fries. Service is fast and friendly. Dining room is clean.
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Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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