7 Brew is a one-of-a-kind drive-thru concept that offers a fun and energetic vibe, along with a wide array of coffee beverages, infused energy drinks, Italian sodas, smoothies, teas, and milkshakes.
Customer service experiences are mixed; while some staff are praised for their friendliness and helpfulness, others are reported to be rude or inattentive.
Order Accuracy
There are frequent complaints about incorrect orders, with customers expressing frustration over receiving the wrong drinks or poorly made beverages.
Wait Times
Customers consistently report long wait times in the drive-thru, with some experiencing delays of over an hour, although many note that the line moves quickly despite its length.
Drink Quality
While many customers enjoy the taste of the drinks, there are numerous reports of drinks being overly sweet, burnt, or lacking flavor.
Drive-Thru Design
The drive-thru only model is criticized for causing traffic issues and chaos, with suggestions for better layout or additional parking options.
AJ
antonio jackson
5 days ago
1.0
I never leave reviews, but every time i come here something is always wrong with my order.
I just ordered a green tea with lemon, honey, peppermint and peach and all I could taste is the green tea. This is a combination that was posted on their Facebook page. The first time I took it back and asked if they could remake it, because maybe they forgot the ingredients, But no. The remake was no better. I am not understanding why I cannot taste any of the flavors besides green tea. I did not have the energy to go back just for them to mess it up a 3rd time. I had to go to Starbucks to get a decent tea. Never again.
DD
DogsAreCool
5 days ago
2.0
I've been here a few times now and the staff are very good and professional. My problem is the taste of the coffee. First off, it's $8 for a large coffee. A large coffee should be $4 at most. I'm not getting a special order drink like an espresso or something, so there's no reason for a coffee to be $8. I find that the coffee is very acidic and when I ask for flavors/cream in the coffee it still taste very bland. One day I asked for a peppermint mocha flavored coffee and it did not have any flavor at all.
KK
Kristy
Dec 29, 2025
3.0
For starters, there are no menu boards. The only one i saw was posted on the building and required walking up to view it, however this is drive thru service only, plus i didn't see parking anyway. Since it was my first time there and I'm not familiar with the menu, I had to pull up their website and download the menu, all while the employee stood at my window waiting to take my order. It felt pressured and as the seasonal drinks are not on the online menu, i missed out on ordering one of those. (They were only advertised at the pick up window.) Also, as there wasn't a menu and they are not listed on the online menu, i did not know the prices of anything. Neither drink tasted like I had expected and sadly, both tasted burnt. Overall, it was not an experience that would make me want to go back. I was very excited after all the hype I've heard, but unfortunately, it was very disappointing.
GV
G V
Dec 23, 2025
1.0
Next time when you park at the drive through please take a quick peek inside to see the place your coffee and other drinks that people are so raving about are prepared and how it's being prepared. Just one peek on to the floors and inside. I promise you will stop immediately buying here. The place is a cess pool with ZERO hygiene. What's going on?? It looks like a place run by a bunch of teens who have no idea of how to run a hygienic coffee shop. Naperville/DuPage health department where are you guys???
Following up on management response: thank you for taking note while serving delicious coffee and other drinks. Hope the issue is a quick fix. I will be very happy to remove/modify my review soon after the issue is fixed. Thanks again.
VV
VA
Dec 22, 2025
1.0
An order placed at 9:05 PM—for a single drink—was not fulfilled until 10:19 PM. That is an extraordinary delay by any reasonable standard.
While I am well aware that establishments experience periods of high volume, ticket times exceeding an hour for one item are not merely “busy”—they reflect a fundamental breakdown in operations. This level of inefficiency is difficult to excuse and frankly astonishing for a functioning service environment.
To their credit, the staff remained pleasant throughout, though their professionalism only highlighted how poorly the situation was managed behind the scenes. Politeness, unfortunately, does not compensate for an absence of timely service.
This is not a matter of patience; it is a matter of competence. Whatever processes are currently in place are clearly inadequate and warrant serious reconsideration.
What kind of drinks can I find at 7 Brew Coffee in Naperville?
7 Brew Coffee offers a wide variety of beverages including coffee, infused energy drinks, Italian sodas, smoothies, teas, and milkshakes.
What are the operating hours of 7 Brew Coffee?
7 Brew Coffee is open from 5:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:30 AM to 11:00 PM on Fridays and Saturdays.
Does 7 Brew Coffee have a drive-thru service?
Yes, 7 Brew Coffee features a drive-thru for convenient service.
Is 7 Brew Coffee wheelchair accessible?
Yes, 7 Brew Coffee has wheelchair accessible entrance, parking, seating, and restrooms.
Can I bring my dog to 7 Brew Coffee?
Yes, 7 Brew Coffee welcomes dogs both inside and outside the cafe.
What payment methods are accepted at 7 Brew Coffee?
7 Brew Coffee accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
Does 7 Brew Coffee offer seating outdoors?
Yes, 7 Brew Coffee provides outdoor seating for customers.
Which nearby places can I visit around 7 Brew Coffee?
Nearby you can find several real estate agencies like RE/MAX The Rizek Team and Judy Keene, Remax of Naperville as well as BankFinancial for your banking needs.
How can nearby real estate agents and agencies benefit me when visiting 7 Brew Coffee?
If you are visiting 7 Brew Coffee, you have easy access to numerous nearby real estate agents and agencies such as Fran Bixler Homes and West Suburban Real Estate, helpful if you are looking to buy or sell property in Naperville.
Are there any professional service studios close to 7 Brew Coffee?
Yes, Desa Design Studio, offering interior design and fashion services, is located nearby 7 Brew Coffee, which might be convenient for combining errands or appointments.