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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(326 reviews)

Business Details

(331) 472-4495
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Naperville, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
702 S Washington St, Naperville, IL
60540, United States

Hours

Monday4:00 AM - 9:00 PM
Tuesday4:00 AM - 9:00 PM
Wednesday4:00 AM - 9:00 PM
Thursday4:00 AM - 9:00 PM
Friday4:00 AM - 9:00 PM
Saturday4:00 AM - 9:00 PM
Sunday5:00 AM - 8:00 PM

Reviews

3.8
326 reviews
5 stars
162
4 stars
69
3 stars
29
2 stars
13
1 star
53
  • IS
    Istvan Sorban
    Mar 1, 2026
    5.0
    Really nice they gave us an entire box of free donuts
  • JJ
    Juan
    Dec 9, 2025
    1.0
    Horrible service and horrible coffee. Spoke to a manager named "b" about getting a refund on three drinks that were made. Buddy asked me to come before 1 pm because no one else does refunds. Told him I spoke to Mintu about getting the drinks replaced because they tasted nothing but milk and espresso. B said he was going to check the cameras. For what? I'm telling you what happened. Long story short, I tried calling several times and he wasn't there. It took almost two weeks to get a refund from this guy. He said he was going to call me on a Tuesday, buddy never called me. How do you have an establishment without a manager? This guy needs to chose a different profession because hospitality is not it.
  • VS
    V Scatena
    Nov 14, 2025
    5.0
    Great staff! Always helpful, polite, pleasant, and in a great mood. Never a bad experience. I am so glad it's my local store. So many other stores around are awful. A big shout-out to AJ!
  • BL
    Beth E. Luciano
    Nov 12, 2025
    4.0
    Also is a Baskin Robbins. I enjoyed a black coffee and a dish of ice cream for an afternoon snack. Comfortable an pleasant.
  • AT
    Angela Thompson
    Oct 17, 2025
    1.0
    I visited the location with my family on Sunday evening around 4:30 PM. There were two Indian employees working, and one of them — who had an Indian accent — took my order. During the interaction, he was making fun of me while taking the order, which felt very disrespectful. This isn’t the first time I’ve noticed this kind of behavior. The afternoon shift used to be great, but lately, the service has been disappointing. The same group of Indian guys often talk in their own language while taking orders and even at the window, and it feels like they’re making fun of customers. As a customer, I expect a friendly and professional experience — smiling faces, polite service, and a welcoming attitude. Unfortunately, this time it was the opposite. I hope serious steps are taken to address this behavior, as no customer should feel mocked or uncomfortable when visiting.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Naperville, IL?

Dunkin' is open Monday through Saturday from 4:00 AM to 9:00 PM, and on Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.

Brand Certified Facts from Dunkin'

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Certified April 05, 2026Yext Knowledge Graph
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