Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Location
Hours
Reviews
3.1
835 reviews
5 stars
225
4 stars
128
3 stars
173
2 stars
106
1 star
203
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, often exceeding 20-40 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, indicating a lack of attention to detail.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and poor food handling.
Staff Attitude
Feedback included complaints about rude or unhelpful staff, with some customers feeling ignored or disrespected.
Food Quality
There were numerous mentions of cold or poorly prepared food, with specific complaints about items being served incorrectly or not meeting expectations.
- EVEddie VanhoorebekeAug 23, 20251.0How do you Sell a Big Mac without any patties. You can’t make this stuff up .
- TTTripp Craig (Tripp)Apr 13, 20225.0Always a long wait
- JPJim PateMay 9, 20201.0Rude customer service and management is the same way.
- JBJustin BieberNov 22, 20184.0It's good fast food
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's drive-through in Murphysboro, IL?
The McDonald's drive-through is open daily from 5:00 AM to 11:00 PM.
What are the regular dining hours for McDonald's at 550 E Industrial Park Rd?
McDonald's is open every day from 5:00 AM to 10:30 PM.
Does this McDonald's location offer curbside pickup service?
Yes, curbside pickup is available at this McDonald's location.
Can I order McDonald's delivery online or via an app?
Yes, you can order delivery online through their website or use the McDonald's App available on iOS and Android.
What payment options does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located and how can I contact them?
This McDonald's is located at 550 E Industrial Park Rd, Murphysboro, IL 62966, US. You can call them at +1 618-687-1171.
Are there nearby gas stations where I can fill up before or after visiting McDonald's?
Yes, Kroger Fuel Center is nearby and can be convenient for refueling during your visit.
What nearby entertainment options are close to McDonald's in Murphysboro?
You can visit Silver Dollar Gaming - Murphysboro lounge or Nikki's Place arcade for entertainment near McDonald's.
Where can I do grocery shopping near McDonald's in Murphysboro?
Kroger supermarket and grocery store is located nearby for your shopping convenience.
Are there furniture stores close to this McDonald's?
Yes, Rent-A-Center and BoxDrop Mattress & Furniture of Southern Illinois are nearby furniture stores you can visit.