Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
2.6
264 reviews
5 stars
58
4 stars
35
3 stars
29
2 stars
32
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20-30 minutes for food, regardless of the time of day or order size.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail, leading to customer frustration.
Food Quality
Several customers noted that the food was often cold, poorly prepared, or not fresh, with some describing it as subpar compared to typical McDonald's standards.
Staff Attitude
Feedback indicated a lack of professionalism and urgency among staff, with reports of rude behavior and poor customer service.
Cleanliness and Maintenance
While some customers mentioned cleanliness, others pointed out issues such as unsanitary conditions and a chaotic atmosphere, particularly in the lobby.
- ZIZoey Ivy5 days ago1.0Took forever to get waited on. Burritos weren’t full sized, (half the size they should have been). Got two dirty looks from one of the workers, my food was for dine in and she said she was going to bring my food out, then she called out my number and told me to come get it. was in a bag. Every time I go to this Mcdonald's, something bad happens with my food or with service. I’ve learnt my lesson with this place. DO NOT GO HERE. WORSE McDonald’s IN THE USA!!!
- DCDeb CNov 16, 20252.0This is a newer McDonald's and I have been there 5 or 6 times now. It is not a great experience. There has been wrong each time to the point where I swear I won't go back but then I do out of convenience. This time I ordered the crispy Buffalo chicken sandwich. It came in a bag that was completely flat. The chicken wasn't crispy- like it had been sitting around awhile. It had a faint smear of Buffalo sauce and some pickles that were sort of on the sandwich. It tasted like bread. I will say that the service and speed were both good this time. This time, I swear I won't be back.
- LCLyndzay Lou CardinaleNov 12, 20251.0Every time order it isn't right how hard is it to make coffee either its old or 20 pounds of creamer in the coffee like people are paying alot of money for stuff and never get what u pay for and when u ask for it to be done right way they have bad attitudes....this is going to drive customers away with no customers u dont get paid remember that...
- MMmechmannfrNov 8, 20251.0Ya go to mcdonalds and expect a certain amount of quality, low as that bar is. This place didnt come close to hitting that mark. Food was burnt, not sure how they managed that. It took forever to get my order (27 minutes) and the place was filthy. HIRE MORE PEOPLE AND PAY THEM MORE THAN THE LEAST AMOUNT YOU CAN! Minimum wage gets you less than minimum effort. If you are going to charge 10 bucks for muffin, hashbrown and drink you can pay people more than min wage.
- RTRebel_ TV_69Nov 6, 20251.0Might as well say you open at 6:30 7 o’clock because they’re never open at 5 AM. They’ve always got some excuse why they can’t serve Food I’ve probably stopped 12 times now for breakfast around 5:10 AM out of the 12 times I would say 11 times they’ve got some excuse of that. Someone doesn’t show up from work or they don’t have a cook. looking at all the other reviews, I think it’s time for management to come in and get this place in order
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Murphysboro?
McDonald's in Murphysboro is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the delivery hours for this McDonald's location?
Delivery is available from 6:00 AM to 10:00 PM Monday, Tuesday, Thursday, Friday, Saturday, and Sunday; on Wednesday, delivery ends at 7:00 PM.
When is the McDonald's drive-thru open?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday; until midnight on Friday and Saturday.
Can I order McDonald's online or via a mobile app?
Yes, you can order online at https://mcdonalds.smart.link/8yxh9x028 or use the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does the McDonald's in Murphysboro offer WiFi and other amenities?
Yes, it offers free WiFi, has seating, wheelchair accessible entrances, seating and restrooms, high chairs, and a children's menu.
Is there a McDonald's near the Appletree Inn in Murphysboro?
Yes, the McDonald's is near the Appletree Inn motel, making it convenient for travelers to grab meals during their stay.
Are there other fast food restaurants near this McDonald's?
Yes, Hardee's and KFC are nearby, offering customers additional dining options in the area.
What nearby services could customers combine with a visit to McDonald's?
Customers can visit nearby places such as Walgreens pharmacy, Z&J Auto Sales, or get gas at One Stop Number 15 convenience store while visiting McDonald's.
Where is McDonald's located in Murphysboro?
It is located at 105 Muddy Monster Rd, Murphysboro, IL 62966 in the United States.