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McDonald's

2.6
(289 reviews)

Business Details

105 Muddy Monster Rd, Murphysboro, IL
62966, United States
(618) 687-1171
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
105 Muddy Monster Rd, Murphysboro, IL
62966, United States

Hours

Reviews

2.6
289 reviews
5 stars
61
4 stars
39
3 stars
31
2 stars
32
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes for simple orders.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, missing items, and poor attention to detail.

Food Quality

Several customers noted that the food was often cold, poorly prepared, or not up to McDonald's standards.

Staff Attitude

Reviews indicated a lack of professionalism and poor customer service from staff, including rudeness and indifference.

Management Issues

Multiple customers suggested that poor management and staffing levels contributed to the overall negative experience.
  • MA
    Morgan Austin
    5 days ago
    1.0
    By far the worst mcdonald’s. One of the workers was openly talking bad about a customer in front of him.
  • QK
    Quentin Klump
    Feb 12, 2026
    1.0
    might possibly be the worst mcdonald’s in the county. every single time i go here, it doesnt matter how long the line is, i have to wait 25+ minutes for a mccrispy meal. the couple of times ive walked in to see whats taking so long there is 1-2 people working and a bunch of teenagers standing around. if you live in murphy and you are craving mcdonalds i recommend just driving all the way to carbondale. youll get your food faster
  • DL
    Dawnie Lu
    Feb 12, 2026
    1.0
    At 4:55 p.m. I ordered my food. It is now 5:19 p.m. and I am still waiting in line not even to the pickup window. One coke, one cheeseburger. Horrible service.
  • JJ
    Joshua
    Feb 7, 2026
    1.0
    Didn't give me my mcbbq sauce Took 15 minutes when I asked for it
  • NR
    Noah Rice
    Feb 5, 2026
    1.0
    They literally mess my order up every time I go there and the manager has a cocky disrespectful mouth. I spent 30$ there and my food was wrong everything about it was wrong. Went to get replaced or refund and the manager who works around this time, 6pm causes a problem every time about it. ITS YOUR MESS UP FIX IT. GET NEW MANAGEMENT.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Murphysboro?

McDonald's in Murphysboro is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

What are the delivery hours for this McDonald's location?

Delivery is available from 6:00 AM to 10:00 PM Monday, Tuesday, Thursday, Friday, Saturday, and Sunday; on Wednesday, delivery ends at 7:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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