Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.2
607 reviews
5 stars
337
4 stars
149
3 stars
58
2 stars
22
1 star
41
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly and helpful, contributing to a positive dining experience.
Order Accuracy
There were numerous complaints about incorrect orders and issues with order fulfillment, indicating a need for improvement in this area.
Food Quality
While some customers enjoyed the food, there were several reports of cold or poorly prepared items, suggesting inconsistency in food quality.
Parking Issues
Customers frequently mentioned difficulties with parking and drive-thru congestion, which negatively impacted their experience.
Cleanliness
Several reviews pointed out cleanliness issues, particularly in the bathrooms and dining area, indicating a need for better maintenance.
LH
Lisa. M Hahne
4 days ago
5.0
James Glass who works there bought me a medium size cone
BB
Bella Bennett
Feb 20, 2026
1.0
this was my medium icecream on 2/20/26 at 7pm 🤣 where’s the rest? 🤨 my other cone was only filled to the cone line and was given a small drink instead of medium ordered. never had a worse dairy queen order
KF
Kt Forester
Jan 10, 2026
4.0
Very friendly staff and the food was hot and fresh! Parking is the only issue- the drive thru will get backed up all the way to the street, and if you are trying to back out of a parking spot, nobody will let you get out. I sat for 20 minutes in my parking spot because the drive thru line blocks the parking spots. Park at your own risk!
JA
Jessica Audain
Dec 21, 2025
1.0
UPDATE: Issue resolved WITHOUT additional actions on customers part!
Incorrect order fulfillment without a resolution that DID NOT require the customer to act AGAIN!!
Why is it when the RESTAURANT messes up an order it’s the CUSTOMERS responsibility to take action to CORRECT their incompetence?
What are the operating hours of Dairy Queen Grill & Chill in Murphysboro, IL?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, there is outdoor seating available at this location, along with indoor seating and high chairs.
Does Dairy Queen Grill & Chill in Murphysboro provide facilities for families and children?
Yes, the location is family-friendly, offers booster seats, high chairs, and is welcoming to children.
Can I order food online or use a drive-thru at Dairy Queen Grill & Chill?
Yes, you can place orders online through their website and use the convenient drive-thru service at this location.
Is WiFi available for customers at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers dining at Dairy Queen Grill & Chill in Murphysboro.
Where is Dairy Queen Grill & Chill located in Murphysboro?
It is located at 1700 Walnut St, Murphysboro, IL 62966-1951, USA.
What nearby spots can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
You can visit the Sallie Logan Public Library for a quiet read or check out the historical Mobile and Ohio Railroad Depot nearby. For outdoor fun, Murphysboro Park District and Carl Lee Park are great options.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include 17th Street Barbecue for barbecue, Subway for sandwiches, and Apple City Steakhouse for a sit-down restaurant experience.
Can I combine a visit to Dairy Queen Grill & Chill with some local shopping or services?
Yes, nearby you can find places like Family Video for rentals, Daniel Deans Clothing for apparel, and Plaza Tire Service for automotive needs, making it convenient to combine errands and dining.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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