Dairy Queen Grill & Chill

4.2
604 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1700 Walnut St, Murphysboro, IL
62966-1951, United States

Hours

Reviews

4.2
604 reviews
5 stars
335
4 stars
149
3 stars
58
2 stars
22
1 star
40

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect order fulfillment and missing items.

Food Quality

Feedback on food quality was mixed, with some praising hot and fresh meals while others complained about cold food and poor taste.

Service Experience

Customer service experiences varied widely, with some praising friendly staff and quick service, while others reported rudeness and lack of attention from employees.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value for money.
  • KF
    Kt Forester
    2 days ago
    4.0
    Very friendly staff and the food was hot and fresh! Parking is the only issue- the drive thru will get backed up all the way to the street, and if you are trying to back out of a parking spot, nobody will let you get out. I sat for 20 minutes in my parking spot because the drive thru line blocks the parking spots. Park at your own risk!
  • JA
    Jessica Audain
    Dec 21, 2025
    1.0
    UPDATE: Issue resolved WITHOUT additional actions on customers part! Incorrect order fulfillment without a resolution that DID NOT require the customer to act AGAIN!! Why is it when the RESTAURANT messes up an order it’s the CUSTOMERS responsibility to take action to CORRECT their incompetence?
  • TC
    Thomas Cottrell
    Oct 11, 2025
    3.0
    Ok food was cold
  • TW
    Tiffany White
    Oct 2, 2025
    2.0
    Got chicken strips and they tasted like fish
  • ES
    Elizabeth Svinning
    Sep 23, 2025
    5.0
    This place is always cool and clean. staff was friendly and helpful. items were free!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes via DQCakes.com.

What are the operating hours of Dairy Queen Grill & Chill in Murphysboro, IL?

Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM.