Multiple customers reported issues with incorrect order fulfillment and missing items.
Food Quality
Feedback on food quality was mixed, with some praising hot and fresh meals while others complained about cold food and poor taste.
Service Experience
Customer service experiences varied widely, with some praising friendly staff and quick service, while others reported rudeness and lack of attention from employees.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value for money.
KF
Kt Forester
2 days ago
4.0
Very friendly staff and the food was hot and fresh! Parking is the only issue- the drive thru will get backed up all the way to the street, and if you are trying to back out of a parking spot, nobody will let you get out. I sat for 20 minutes in my parking spot because the drive thru line blocks the parking spots. Park at your own risk!
JA
Jessica Audain
Dec 21, 2025
1.0
UPDATE: Issue resolved WITHOUT additional actions on customers part!
Incorrect order fulfillment without a resolution that DID NOT require the customer to act AGAIN!!
Why is it when the RESTAURANT messes up an order it’s the CUSTOMERS responsibility to take action to CORRECT their incompetence?
TC
Thomas Cottrell
Oct 11, 2025
3.0
Ok food was cold
TW
Tiffany White
Oct 2, 2025
2.0
Got chicken strips and they tasted like fish
ES
Elizabeth Svinning
Sep 23, 2025
5.0
This place is always cool and clean. staff was friendly and helpful. items were free!
What are the operating hours of Dairy Queen Grill & Chill in Murphysboro, IL?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, there is outdoor seating available at this location, along with indoor seating and high chairs.
Does Dairy Queen Grill & Chill in Murphysboro provide facilities for families and children?
Yes, the location is family-friendly, offers booster seats, high chairs, and is welcoming to children.
Can I order food online or use a drive-thru at Dairy Queen Grill & Chill?
Yes, you can place orders online through their website and use the convenient drive-thru service at this location.
Is WiFi available for customers at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers dining at Dairy Queen Grill & Chill in Murphysboro.
Where is Dairy Queen Grill & Chill located in Murphysboro?
It is located at 1700 Walnut St, Murphysboro, IL 62966-1951, USA.
What nearby spots can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
You can visit the Sallie Logan Public Library for a quiet read or check out the historical Mobile and Ohio Railroad Depot nearby. For outdoor fun, Murphysboro Park District and Carl Lee Park are great options.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include 17th Street Barbecue for barbecue, Subway for sandwiches, and Apple City Steakhouse for a sit-down restaurant experience.
Can I combine a visit to Dairy Queen Grill & Chill with some local shopping or services?
Yes, nearby you can find places like Family Video for rentals, Daniel Deans Clothing for apparel, and Plaza Tire Service for automotive needs, making it convenient to combine errands and dining.