Dunkin'

3.2
420 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mundelein, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
346 N Lake St, Mundelein, IL
60060, United States

Hours

Reviews

3.2
420 reviews
5 stars
156
4 stars
64
3 stars
46
2 stars
31
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, long wait times, and unhelpful staff.

Food Quality

Many reviews mentioned stale or poorly prepared food items, including donuts and sandwiches.

Cleanliness

Several customers noted dirty tables and bathrooms, indicating a lack of cleanliness in the establishment.

Staff Friendliness

While some customers praised individual staff members for their friendliness, overall staff demeanor was often described as rude or unprofessional.

Inconsistent Experience

Customers experienced a wide range of service quality, with some visits being satisfactory while others were disappointing.
  • AD
    andrew demco
    2 days ago
    4.0
    Very hard to hear the inner com 'cause a lot of people are talking in the background when you try to order also a lot of people dumping garbage Outside of the Drive up Window has not been picked up
  • CW
    Charlotte Wilson
    Jan 3, 2026
    1.0
    This is the second time I’ve had a poor experience at this specific location. One time I went purposely in the morning to get a half dozen donuts and they were completely stale. Today I ordered a 25 variety pack of munchkins. Not only were the donuts old and stale again, but they didn’t even out 25. There were only 20 donuts.
  • JS
    Jocelyne Salgado
    Dec 12, 2025
    1.0
    This has to be the worst Dunkin’ Donuts ever. It doesn’t matter how many times they’ve changed owners or different Employees. This place sucks! Instead of being able to enjoy my morning with my coffee and my sandwich. They always manage to get it wrong, and it really messes with my morning.
  • DF
    Danielle Fugate
    Nov 29, 2025
    2.0
    Workers unable to help. Messed up order several times
  • JG
    Jessica Guerrero
    Nov 5, 2025
    1.0
    About the 3rd time now in the last 4 weeks that I have been disappointed by this location. This morning in particular had to wait over 15 mins for an online order that I placed way ahead of time. They are understaffed and its impossible to get out of the drive through once you are in it. To top it off they keep adding EXTRA ice when I specifically ask for LESS ice, almost as if its on purpose. Will be going out of my way to go do my old dunkin.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Mundelein, IL?

Dunkin' in Mundelein, IL is open every day from 4:00 AM to 10:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' provides both delivery and curbside pickup options for customer convenience.