Dunkin'

3.2
417 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mundelein, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
346 N Lake St, Mundelein, IL
60060, United States

Hours

Reviews

3.2
417 reviews
5 stars
156
4 stars
63
3 stars
46
2 stars
30
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and bathrooms.

Staff Friendliness

While some customers praised individual staff members for their friendliness, overall staff interactions were often described as rude or dismissive.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and disappointment.

Management Issues

Several reviews pointed to poor management practices, including lack of training for staff and inadequate response to customer complaints.
  • TT
    ThwaitesAwaits
    Nov 6, 2025
    3.0
    Ordered and iced mocha and a sandwich. Total of ~$10/was on the screen with my correct order. Got to the window and was only charged for and given my drink. No explanation why the food was removed without asking me. This location is hit-or-miss. Quality is usually good, but service varies.
  • JG
    Jessica Guerrero
    Nov 5, 2025
    1.0
    About the 3rd time now in the last 4 weeks that I have been disappointed by this location. This morning in particular had to wait over 15 mins for an online order that I placed way ahead of time. They are understaffed and its impossible to get out of the drive through once you are in it. To top it off they keep adding EXTRA ice when I specifically ask for LESS ice, almost as if its on purpose. Will be going out of my way to go do my old dunkin.
  • MH
    Mari Hernandez
    Jul 31, 2025
    5.0
    Everyone is friendly ☺️ Santiago, Teresa and Rosalind very nice people and very clean place😁
  • AA
    Alex Anthony Alvarado
    Jul 2, 2025
    1.0
    Terrible service ngl
  • NH
    Nathan Herbst
    Jun 12, 2025
    2.0
    Baskin robins doesn't have malts anymore. Just milkshakes. $9 milkshakes

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Mundelein, IL?

Dunkin' in Mundelein, IL is open every day from 4:00 AM to 10:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' provides both delivery and curbside pickup options for customer convenience.