Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Mundelein, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer experiences with service quality are inconsistent, with reports of both friendly and rude staff, and frequent order mistakes.
Speed of Service
While some customers appreciate the fast service, others report long wait times and slow service, particularly during busy hours.
Product Quality
Mixed reviews on food and drink quality, with some items praised while others, like stale donuts and poorly made drinks, received significant criticism.
Cleanliness
The location is generally noted for being clean, contributing positively to the customer experience.
Customer Experience
Overall customer experience varies widely, with some praising the staff and atmosphere, while others express frustration over service and order accuracy.
JR
Justin Rayyan
Oct 27, 2025
5.0
Best Dunkin’ in the area. Very fast service
KN
Kevin Nevills
Jul 28, 2025
5.0
Fast service
JR
Jimmy Rodriguez
Jul 2, 2025
4.0
Today was the first time I had a grumpy person at the drive-thru window. Other than that service is always great! And the coffee is even better!
GM
Gracie Mercado
Jun 9, 2025
1.0
I went through the drive thru and was rushed/cut off when I spoke, when I got up to the window he gave me my food and I realized it wasn’t everything I ordered so I went inside. I told him he didn’t give me everything and his response was “that’s not what u ordered”. No way of trying to make it or fix the issue made on his end. My avocado toasted wasn’t even warmed up and the bread was hard! Shitty customer service!!!! 👎🏽👎🏽
EC
Elizabeth Coyoc
Apr 13, 2021
1.0
Came to this Dunkin and they forgot a sandwich I ordered. Called 4 times before they answered. Had to drive back for what I was missing. Called went to the drive thru again. And had to wait almost 8 minutes and still waiting. Make sure they hand you everything you order. They drag .....