Chipotle Mexican Grill

2.6
395 reviews
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Business Details

520 Townline Rd, Mundelein, IL
60060, United States
(847) 393-4358
https://locations.chipotle.com/il/mundelein/520-townline-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3554
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About

Mexican Restaurant
Chipotle Mundelein is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
520 Townline Rd, Mundelein, IL
60060, United States

Hours

Reviews

2.6
395 reviews
5 stars
106
4 stars
47
3 stars
20
2 stars
22
1 star
200

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's dirty conditions, with unclean tables and floors being a consistent issue.

Customer Service

Numerous customers reported rude and unprofessional behavior from staff, including poor communication and lack of attention to orders.

Food Quality

Many customers expressed dissatisfaction with the food quality, citing bland flavors, incorrect orders, and poor portion sizes.

Management Issues

Reviews indicated a lack of effective management, with complaints about employee behavior and inadequate training contributing to poor service.
  • MM
    Maj
    Jan 1, 2026
    1.0
    Between all the surrounding locations this is BY FAR THE WORST chipotle. The food quality sucks and never fails to disappoint. This location need serious training and maybe even a reopening smh.
  • TT
    Trains
    Dec 23, 2025
    1.0
    ye bro atp lets convert this back to Arby's 💔😭
  • SK
    Sue Kim
    Dec 16, 2025
    1.0
    There is a personnel problem here.
  • EC
    Eddie Cortes
    Dec 10, 2025
    1.0
    Place is always so dirty looks like there is no one in charge of cleaning , I ordered my burrito and they said they had no pinto or black beans , no other explanation on how long it’ll be or if they were out the whole night when it’s only 4pm . As I was paying I notice they put a new container of beans if I knew it was going to take 2 min I would have waited . But no communication was made . Also tortilla is stale and cold . Horrible food service
  • NT
    Nyne Tre
    Dec 6, 2025
    5.0
    Walked in and got my food fast !! the guys that made my food made it with love fast and efficient!! Don’t know why this location is getting bad reviews maybe cuz most ppl around here i. the area is bougee and have high expectations. From the manager to the cook everyone did 5 star service so good that I gave a $7 tip ! Best chipotle hands down !!
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Mundelein offer?

Chipotle Mexican Grill in Mundelein serves customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill in Mundelein?

Chipotle is open daily from 10:45 AM to 11:00 PM.