Five Guys

4.2
531 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 118 E. Kensington Rd in Mt Prospect is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
118 E. Kensington Rd, Mt Prospect, IL
60056, United States

Hours

Reviews

4.2
531 reviews
5 stars
303
4 stars
120
3 stars
42
2 stars
21
1 star
45

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for their taste, freshness, and generous portions, although some reported issues with food preparation and oil quality.

Service

The staff received positive feedback for being friendly and accommodating, though there were complaints about slow service and order inaccuracies.

Cleanliness

While many customers appreciated the cleanliness of the establishment, some noted that the dining area and bathrooms needed more attention.

Pricing

Many reviews highlighted the high prices of the food, with several customers expressing that the cost was a significant factor in their dining frequency.

Atmosphere

The atmosphere was described as friendly and inviting, with comfortable seating that encourages customers to stay longer.
  • SL
    Silvia Crazy cat lady
    5 days ago
    3.0
    I ordered hamburgers to go. Super expensive
  • LJ
    lewis jacobs
    Oct 4, 2025
    5.0
    Had been traveling all day and I got there 1 hour before they were closing but they hooked me up "like I was there first customer of the day" Great Experience 😁
  • BK
    Bryan K
    Sep 24, 2025
    5.0
    best burgers in town
  • VV
    Vania Veit
    Aug 31, 2025
    5.0
    Don't eat out often and had forgotten about Five Guys, especially after a disappointing smashed burger experience elsewhere last May. Seeing the Amex partnership reminded to give them another try. So glad! The food was delicious, and the excellent customer service, plus the exceptionally clean bathroom, truly impressed. Will definitely be back. Great job! 👏"
  • NL
    Nicole Lewis
    Jul 17, 2025
    5.0
    The best fast food burger you can get. I will say it is a bit pricey but in my opinion it is worth it!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.