Five Guys

4.2
534 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 118 E. Kensington Rd in Mt Prospect is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
118 E. Kensington Rd, Mt Prospect, IL
60056, United States

Hours

Reviews

4.2
534 reviews
5 stars
304
4 stars
122
3 stars
42
2 stars
21
1 star
45

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the burgers and fries for being delicious and fresh, there were several complaints about food being improperly cooked, overly salty, or even making customers sick.

Service

The staff received positive feedback for being friendly and helpful, but there were also reports of slow service and order mix-ups.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, while others reported issues with cleanliness, particularly in the bathrooms and dining area.

Pricing

Many reviews mentioned that the food is considered overpriced, with several customers expressing that they would not return due to high costs.
  • WL
    William Lang
    Dec 24, 2025
    4.0
    The quality of the food is always top notch, but the way everything is stopped together in thr wrapper makes a huge mess. The service was excellent with engaged staff. The Atmosphere is so-so... No TVs bad music...
  • AA
    Ana A
    Dec 7, 2025
    5.0
    Delicious and fresh burger. Staff were also so friendly!
  • SL
    Silvia Crazy cat lady
    Nov 19, 2025
    3.0
    I ordered hamburgers to go. Super expensive
  • LJ
    lewis jacobs
    Oct 4, 2025
    5.0
    Had been traveling all day and I got there 1 hour before they were closing but they hooked me up "like I was there first customer of the day" Great Experience 😁
  • BK
    Bryan K
    Sep 24, 2025
    5.0
    best burgers in town

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.