Chipotle Mexican Grill

3.8
638 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Get DirectionsCallWebsite

Business Details

102 E Kensington Rd, Mt Prospect, IL
60056, United States
(847) 483-5033
https://www.chipotle.com
GoogleFacebookInstagramTwitterLinkedInPinterest

About

Mexican Restaurant
Chipotle Randhurst is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
102 E Kensington Rd, Mt Prospect, IL
60056, United States

Hours

Reviews

3.8
638 reviews
5 stars
294
4 stars
149
3 stars
58
2 stars
33
1 star
104

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted that the restaurant was dirty, with overflowing trash cans and unclean tables.

Service Quality

Customers frequently reported poor service, including rude staff, lack of attention, and mistakes with orders.

Portion Sizes

Many customers expressed dissatisfaction with the reduced portion sizes, feeling that they were being shorted on food.

Food Quality

Several reviews mentioned issues with food quality, including over-seasoning, lack of flavor, and receiving incorrect items.

Customer Experience

Overall, many customers felt unwelcome and frustrated with their experiences, citing a lack of customer service training among staff.
  • CL
    Chanel LD
    Oct 28, 2025
    1.0
    Second time I walked out of this places. Very dirty. Some of the containers were empty they were just gonna give me all the stuff that was in the bottom of the containers no thanks. Workers were laughing and not really paying attention to customers.
  • PG
    Patricia Grandt
    Oct 27, 2025
    3.0
    Food was okay but gave us less then what we asked for. Very skimpy on vegetable when you order online.
  • SM
    Sergio Meneses
    Oct 10, 2025
    4.0
    Good place and quick attention
  • SH
    Skyler Hawkins
    Oct 5, 2025
    1.0
    It took 30 minutes for them to make a simple burrito bowl. I asked them multiple times for attention and no matter how many times I asked them they just ignored me over and over. A woman said she will be with me in a minute but they ignored me over and over again. I will never come back here. This is the WORST chipotle I’ve ever been to.
  • MC
    Mitch Cohen
    Oct 3, 2025
    1.0
    They have reduced the size of the flour tortilla, the portion of meat is maybe 2oz you have to ask for a bit more of every item. The hot table holding all the hot food was very messy. So you pay $14 for 2oz of meat. All the servers behind the counter didn't seem like the were paying attention and were anode i was asking for what I thought was a normal portion.
Read more reviews on Google

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Randhurst offer?

Chipotle offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial additives.

What are the opening hours for Chipotle Mexican Grill in Randhurst?

Chipotle is open every day from 10:45 AM to 11:00 PM.