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Wendy's

3.9
(1241 reviews)

Business Details

(618) 244-1313

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3917 Broadway St, Mount Vernon, IL
62864, United States

Hours

Reviews

3.9
1,241 reviews
5 stars
592
4 stars
279
3 stars
144
2 stars
80
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Food Quality

Food quality varied significantly; some customers enjoyed their meals while others received cold or incorrect orders.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty dining areas and restrooms.

Atmosphere

The atmosphere received mixed reviews, with some customers appreciating the pleasant environment while others noted it was often dirty or uncomfortable.
  • GU
    Google User
    Feb 14, 2026
    2.0
    The staff just ignored us for almost 10 minutes. No sense of urgency, whatsoever. When we were finally waited on, the ignorant woman was just clueless. She was not paying attention at all. Then, nothing was stocked. No cups, no napkins. This was at lunchtime. Inexcusable! Clearly not ready for business.
  • WB
    Will Braddock
    Jan 20, 2026
    5.0
    Cory Nguyen is the goat of Wendy’s. It’s an honor to be served food by him
  • LL
    Luke
    Jan 6, 2026
    3.0
    Wasn't a great experience here, order was wrong (slightly), could have been cooked more. Having said that, still better than any McDonald's I've ever been to
  • RM
    Robert MacKenzie
    Jan 5, 2026
    4.0
    We stopped to have lunch. One of the better Wendy's we have been to. Food was prepared good and the team was very friendly.
  • SB
    Sarah B
    Dec 27, 2025
    5.0
    Biggie bags are favorite

Frequently Asked Questions About Wendy's

Is Mount Vernon Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's in Mount Vernon, IL?

The drive-thru is open daily from 6:30 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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