Sonic Drive-In

4.1
964 reviews
Get DirectionsCallWebsite

Business Details

4801 W. Broadway, Mount Vernon, IL
62864, United States
(618) 241-9191
http://www.sonicdrivein.com/locations/us/il/mount-vernon/4801-w--broadway/store-3730
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Mount Vernon, IL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4801 W. Broadway for the ultimate SONIC experience!

Location

Sonic Drive-In
4801 W. Broadway, Mount Vernon, IL
62864, United States

Hours

Reviews

4.1
964 reviews
5 stars
509
4 stars
235
3 stars
110
2 stars
45
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and inattentiveness.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and incomplete meals, leading to customer dissatisfaction.

Food Quality

While many customers enjoyed the food, there were complaints about items being served cold, burnt, or not meeting expectations.

Speed of Service

Service speed was generally noted as fast, but there were instances of long waits and poor communication during busy times.

App Functionality

Customers experienced ongoing issues with the mobile app for ordering, affecting their ability to receive discounts and place orders efficiently.
  • DW
    David Williams
    Jan 5, 2026
    5.0
    Ordered late in the evening and received excellent service and food!
  • BC
    Brooklyn C.
    Jan 4, 2026
    5.0
    Online ordered and it was hot a fresh when I arrived to pick it up. Didn't give much of a heads up about 20 minutes or so. Was very good
  • RW
    Ryan Ward
    Jan 3, 2026
    5.0
    I normally have good experiences at the sonic, but tonight the guy at the window completely ignored me for over five minutes when I was trying to talk to him over the intercom. Mind you, I was the only person at the drive-through at the time. He did apologize but this was really odd and unappreciated as I do feel like I was ignored. Everything else was good.
  • LC
    Linda Chew
    Nov 22, 2025
    4.0
    The food was good onion rings are sweet not really my style but made well sevice was good and fast
  • DD
    Deena Davis
    Oct 19, 2025
    3.0
    Staff was not friendly. Sort of handed me my food and not a thank you or anything.
Read more reviews on Google